1. Key Responsibilities
A. Data Management & Analysis- Collect, update and maintain data from departments, branches and projects.
- Ensure data is accurate, complete and up to date.
- Analyse data to identify trends, discrepancies and areas requiring attention.
- Prepare daily, weekly and monthly reports, trackers and dashboards.
- Reconcile data and follow up on missing or incomplete information.
B. Operational & Collection Reporting- Maintain collection, payment, Field Visit (FV), CRO and project trackers.
- Consolidate daily reports from branches and project teams.
- Monitor collection performance against targets.
- Prepare reports on collections, outstanding accounts and project performance.
C. Administrative Support- Provide general administrative and reporting support to Management.
- Assist with data entry, documentation, filing and report preparation.
- Coordinate with departments to obtain required information.
- Monitor deadlines and follow up on outstanding submissions.
D. Management Reporting- Prepare summaries, presentations and reports for Management.
- Highlight key findings, variances and areas requiring attention.
- Perform ad-hoc data analysis and other duties as assigned.
E. Data Confidentiality & Accuracy- Conduct regular checks to ensure data accuracy and consistency.
- Maintain proper records and version control.
- Handle company, employee and client information confidentially.
4. RequirementsEducation
- Diploma or Bachelor's Degree in Data Analytics, Business Administration, Statistics, Mathematics, Information Technology, Accounting, Management or a related field.
- Candidates with relevant working experience may also be considered.
Experience
- Preferably 1–3 years of experience in data analysis, administration, reporting, operations or a related role.
- Fresh graduates with strong Excel/data analysis skills may be considered.
- Experience in a collection, operations, financial services, HR or project environment will be an added advantage.
Technical Skills
- Strong proficiency in Microsoft Excel, including:
- Pivot Tables
- VLOOKUP / XLOOKUP
- IF formulas
- Data filtering and sorting
- Conditional formatting
- Basic data cleaning and reconciliation
- Good knowledge of Microsoft Word and PowerPoint.
- Ability to prepare professional reports and presentations.
Other Skills
- Strong analytical and problem-solving skills.
- High attention to detail and accuracy.
- Good organisational and time-management skills.
- Willing to perform administrative and ad-hoc tasks when required.
6. Working Arrangement
Working Days: Monday – Friday
Working Hours: 9.00 AM – 6.00 PM
Salary: RM 2,800 to RM 3,200
Location: Taman Connaught, Cheras