- 18 JALAN MEMBINA Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
· Handlecustomer enquiries via WhatsApp, Facebook, Instagram and other onlineplatforms.
· Followup with potential customers from online advertisements and promotions.
· Introducebeauty treatments and promotional to customers.
· Convertonline enquiries into confirmed facial treatment appointments.
· Manageappointment bookings, confirmations, reminders and rescheduling.
· Welcomewalk-in customers and provide professional front desk service.
· Coordinatewith beauticians to ensure smooth appointment arrangements.
· Maintainaccurate customer records and daily booking reports.
· Followup with customers who have not confirmed their appointments.
· Handle customer feedback and refer complaints to management when necessary.
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