jobs in ADELINE FACE & BODY PTE. LTD.

Full Time Customer Service - Online Booking Executive Jobs, Salary up to SGD 1,700 in ADELINE FACE & BODY PTE. LTD. Central Region (Singapore) - Maukerja

Customer Service - Online Booking Executive

ADELINE FACE & BODY PTE. LTD.

Central Region (Singapore)

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Working Location

  • 18 JALAN MEMBINA Central Region (Singapore) Singapore

Job Description

Responsibilities

·  Handlecustomer enquiries via WhatsApp, Facebook, Instagram and other onlineplatforms.

·  Followup with potential customers from online advertisements and promotions.

·  Introducebeauty treatments and promotional to customers.

·  Convertonline enquiries into confirmed facial treatment appointments.

·  Manageappointment bookings, confirmations, reminders and rescheduling.

·  Welcomewalk-in customers and provide professional front desk service.

·  Coordinatewith beauticians to ensure smooth appointment arrangements.

·  Maintainaccurate customer records and daily booking reports.

·  Followup with customers who have not confirmed their appointments.

·  Handle customer feedback and refer complaints to management when necessary.

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