Job Summary
Drive sales by engaging customers with product knowledge and suggestive selling. Provide prompt service, handle complaints and after-sales support, manage inventory and stock receipt, oversee cash transactions, and communicate customer feedback to the Retail Store Manager.
Responsibilities
Engage customers actively to drive sales through suggestive selling and sharing detailed product knowledge
Deliver prompt and efficient service to meet customer needs and enhance satisfaction
Resolve customer complaints and coordinate repairs, servicing, and after-sales support effectively
Monitor inventory levels and manage stock receipt to maintain accurate merchandise availability
Handle cash transactions accurately and securely during sales
Collect and share customer feedback with the Retail Store Manager to support service improvements