Full Time Senior Sales Operations - Planning Executive Jobs, in Coca-Cola Beverages Singapore, Malaysia & Brunei Selangor - Maukerja

Who We Are

The Coca-Cola Company (TCCC) is the world's largest beverage company, refreshing consumers worldwide for over 135 years. Our unrivaled portfolio includes more than 500 sparkling and still brands and more than 3,800 beverage choices, with iconic brands such as Coca-Cola, Sprite, Minute Maid, Schweppes, FuzeTea, Monster, and Fanta.

With over 1,500 employees, Coca-Cola Beverages Singapore, Malaysia & Brunei is a complex and well-developed organization that produces, sells, and distributes the Coca-Cola Company products across the country. Our world-class manufacturing plant in Halal Park, Bandar Enstek in Negeri Sembilan serves as our Halal production hub for Malaysia, Singapore, and Brunei.

About The Role

The Sales Operations & Planning Senior Executive is responsible for driving sales operations excellence through demand forecasting, sales performance analytics, inventory management, and commercial reporting. This role supports business planning by consolidating demand forecasts, monitoring sales and inventory performance, developing actionable insights, and ensuring reporting accuracy. This role collaborates cross-functionally with Sales, Supply Chain, Customer Service, and Commercial teams to optimize business performance, support trade initiatives, and enable data-driven decision-making. Additionally, the role contributes to process improvement and digital transformation efforts through reporting automation, governance, and continuous enhancement of business planning tools and performance visibility.

Location: Menara Lien Ho, Petaling Jaya

Department: General Trade

Reports to: General Trade Sales Operations & Strategy Manager

What You'll Do

1. Sales Cycle Planning & Demand Forecasting

• Consolidate demand plans across regions, brands, categories, and distributors.
• Validate forecast assumptions, identify drivers of forecast variances, and track forecast accuracy and demand planning performance.
• Support annual operational planning and monthly business projections.

2. Sales Performance Analytics & Reporting

• Develop and maintain weekly, monthly, quarterly, and annual sales performance reports.
• Develop sales targets by route, location, and region.
• Track sales performance against targets, budgets, and forecasts, covering volume, value, distribution, productivity, and operational KPIs.
• Analyze performance variances and translate findings into actionable insights and recommendations.
• Own and develop the General Trade Leaderboard performance measurement framework.
• Ensure data integrity and reporting accuracy across platforms and support the development of automated dashboards and reporting tools.

3. Distributor Inventory & Replenishment Management

• Monitor distributor inventory levels, stock cover, stock health, ageing, and replenishment patterns.
• Track inventory productivity and identify potential stock-outs, overstock, and slow-moving inventory risks.
• Coordinate inventory balancing with Supply Chain and Customer Service and support stock allocation during supply constraints.
• Prepare inventory performance reports and recommend improvement actions.

4. Commercial Governance & Business Reviews

• Prepare dashboards, executive summaries, and business review materials for sales leadership.
• Maintain action trackers and governance documentation.
• Monitor progress against business commitments and agreed action plans.

5. Trade & Commercial Performance Support

• Support promotional forecasting and demand planning.
• Support planning and performance monitoring for new product launches.
• Evaluate sales initiatives and recommend opportunities to improve effectiveness.

6. Process Improvement & Digital Transformation

• Support sales operations transformation projects and system enhancements.
• Maintain reporting governance, data accuracy, and data management standards.
• Support the implementation of standardized reporting processes and business planning tools.
• Identify reporting gaps and recommend improvements that strengthen business insights, performance visibility, and operational effectiveness.

What You Bring

• 2–5 years of relevant experience in Sales, Commercial, Trade Marketing, Sales Operations, Supply Chain, Demand Planning, Business Analytics, Finance, or related functions.
• Experience in data analysis, reporting, or business performance tracking.
• Experience working with cross-functional teams to support business planning and operational delivery.