- Johor Bahru Johor Malaysia
Working Location
Job Description
Responsibilities
Can remote to As Technical / Operation Support , you will be responsible for the day-to-day project execution from various clients. You will be reporting to the Operations Manager. Your duties and responsibilities will be as follows:
Duties & Responsibilities
· Responsible for the installation, configuration, upgrade, operation & maintenance
· To ensure all related operations activities are performed in compliance with company standards, processes, regulations and procedures
· Manage and resolve customer complaints
· Identify and escalate issues to Supervisors
· Any other duties as and when deemed necessary.
· Able to explain the cause of certain problem arises and able to explain the reason of the solution applied either permanently or temporarily.
· Working closely with either internal technical/software team or external clients/user for tackling of support task reported in order to get the problem solved.
Requirements:
· Candidate must possess at least SPM with 1 year working experience or Diploma or Degree.
· FRESH GRADUATES are encouraged to apply. Training will be provided.
· Required language(s): Bahasa Malaysia and English.
· Willing to learn and work on shift, weekends & public holidays.
· Customer-oriented person
· Must possess your own transportation (prefer Bike)
· Can remote to Johor Bharu
Job Types: Full-time, Contract
Pay: RM1,600.00 - RM2,000.00 per month
Benefits:
Ability to commute/relocate:
Application Question(s):
Willingness to travel:
Work Location: In person
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