To oversee and manage the company's shipping operations, ensuring the timely, accurate and cost-effective movement of goods while maintaining compliance with relevant shipping, customs and regulatory requirements.
Key Responsibilities
Shipping Operations Management
- Oversee daily shipping activities, including local and export shipments.
- Ensure timely planning, coordination and execution of shipment arrangements.
- Monitor shipment schedules, delivery status and ensure goods are delivered according to customer requirements.
- Coordinate with Production, Warehouse, Sales and other relevant departments to ensure shipment readiness.
- Ensure proper handling, storage and loading of goods to prevent damage or delays.
Export & Shipping Documentation
- Oversee the preparation and verification of shipping documents, including invoices, packing lists, bills of lading, certificates of origin and other relevant documents.
- Ensure all shipping documentation is accurate and submitted within the required timelines.
- Ensure compliance with customs regulations, trade requirements and relevant shipping procedures.
- Liaise with customs agents, freight forwarders and shipping lines on shipment-related matters.
Freight & Cost Management
- Monitor freight costs and identify opportunities to optimize shipping expenses.
- Negotiate and coordinate with freight forwarders, transporters and shipping service providers.
- Review freight charges and ensure cost accuracy.
- Monitor service providers' performance and address shipment-related issues.
- Monitor container free time and manage demurrage charges to minimize additional shipping costs.
- Track container arrival, discharge and collection dates to avoid unnecessary demurrage charges.
- Coordinate with shipping lines, port operators and freight forwarders to ensure timely container clearance and collection.
- Review demurrage charges and identify opportunities to reduce recurring costs.
Team & Performance Management
- Lead, supervise and develop the shipping team to ensure effective daily operations.
- Assign work responsibilities and monitor team performance.
- Establish and monitor shipping KPIs, including on-time shipment, documentation accuracy and freight costs.
- Provide guidance and training to team members to improve operational efficiency.
Continuous Improvement & Compliance
- Review and improve shipping processes, procedures and work practices.
- Identify operational risks, shipment delays and recurring issues, and implement corrective actions.
- Ensure compliance with company policies, quality standards and applicable regulatory requirements.
- Prepare and review shipping reports for management.
Requirements:
- Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or a related field.
- Minimum 5–8 years of relevant experience in shipping, logistics or supply chain operations, preferably in a manufacturing environment.
- At least 2–3 years of supervisory or managerial experience.
- Good knowledge of import and export procedures, shipping documentation and customs regulations.
- Familiarity with Incoterms, freight forwarding and international shipping arrangements.
- Strong leadership, coordination, problem-solving and communication skills.
- Good analytical skills with the ability to monitor costs and operational performance.
- Proficient in Microsoft Office and relevant ERP systems.