Location: near Braddell MRT and Fort Canning MRT (Must be comfortable to rotate between these 2 locations)
Working hours: Monday – Friday, 8.45am – 6.00pm
Duration: 1 year contract - extendable/convertible based on performance & business needs
Salary: up to $3,000/month
Summary:
This role requires you to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.
Responsibilities:
Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.
Conduct quality inspection of 100% of the units to identify defects for rectification, certify unit readiness for handover prior to Notice to Take Possession being served by ensuring that home units handed over to home buyers are in good condition.
Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.
Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.
Requirements:
Minimum ‘A’ Level/Diploma in Real Estate/Building
Minimum 1 year in real estate and customer service
Good problem solving skills and the ability to handle customer enquiries/complaints professionally
Adaptable to new and changing situations
We regret to inform that only shortlisted candidates will be notified.
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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25157446 (Katherine Carlen)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
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