- Geylang Southeast (Singapore) Singapore
Full Time Assistant Manager, Quality (West-4.5k-5 days) Jobs, Salary up to SGD 4,500 in Recruit Fast Pte. Ltd. Southeast (Singapore) - Maukerja
Assistant Manager, Quality (West-4.5k-5 days)
Recruit Fast Pte. Ltd.
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Job Description
Responsibilities
Company Overview
Recruit Fast is a Singapore-based employment agency specializing in connecting employers with skilled professionals across industries. We prioritize clients, candidates, and colleagues, driven by collaboration, integrity, and innovation.
Job Summary
Manage accreditation and quality assurance processes for training programmes locally and internationally, ensuring compliance, audit readiness, and continuous improvement to support operational excellence and learner satisfaction.
Responsibilities
Manage accreditation requests, renewals, submissions, and audit readiness for local and international training programmes to ensure compliance and certification validity
Maintain clear, organised accreditation records, renewal timelines, procedures, and supporting documents for efficient tracking and retrieval
Collaborate with process owners to clarify accreditation requirements, identify gaps, and implement effective controls to meet standards
Conduct internal reviews and monitor improvement actions, assisting teams to resolve findings within deadlines to uphold quality standards
Oversee learner services including enquiry handling, record accuracy, and complaint resolution to maintain high service standards
Analyze learner feedback and operational data to propose and implement improvements in services and processes for enhanced learner experience
Support accurate management of registrations, learner records, billing, grant documentation, and certification administration to ensure data integrity
Contribute to programme-readiness reviews with Training & Development and Operations teams before launching new courses to ensure compliance and quality
Provide accreditation and quality support for programmes and approved overseas or cross-industry initiatives to maintain standards
Research and explore quality and accreditation requirements in emerging fields such as new energy and nuclear-related training under management guidance
Produce clear, concise updates on accreditation status, audit actions, service trends, and key risks to inform stakeholders
Foster positive working relationships with accreditation bodies, agencies, internal teams, and external partners to facilitate smooth accreditation processes
Provide accurate accreditation and certification information to support approved outreach and promotional activities
Preferred competencies and qualifications
Diploma or degree in a related field with approximately three years of experience in training, education, quality, compliance, operations, or regulated environments
Experience supervising staff, managing projects, or being accountable for specific work areas
Familiarity with audits, accreditation, quality systems, or controlled documentation (expertise in all frameworks not required)
Strong organisational, communication, and follow-up skills with the ability to collaborate confidently across teams
Hands-on, improvement-driven mindset with eagerness to learn new accreditation and industry requirements
Proficiency in Microsoft Office and digital platforms related to training, learning, or document management
Other Information
Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828)
EA Personnel: R1330005
Email: *************
Website: www.recruitfast.sg
Recruit Fast, an employment agency based in Singapore that prioritizes the best interests of our clients, candidates, and colleagues. Our team has years of experience in recruitment and specializes in connecting employers with skilled professionals across various industries.
Doing Business The Best Way!
Our Vision
To be the leading and preferred recruitment partner that clients, candidates and partners always choose to connect with.
Our Mission
Economically empowering everyone in the Staffing and Recruitment industry. For the humans, by the humans.
Core Values
Collaboration
Recruit Fast is a Singapore-based employment agency specializing in connecting employers with skilled professionals across industries. We prioritize clients, candidates, and colleagues, driven by collaboration, integrity, and innovation.
Job Summary
Manage accreditation and quality assurance processes for training programmes locally and internationally, ensuring compliance, audit readiness, and continuous improvement to support operational excellence and learner satisfaction.
Responsibilities
Manage accreditation requests, renewals, submissions, and audit readiness for local and international training programmes to ensure compliance and certification validity
Maintain clear, organised accreditation records, renewal timelines, procedures, and supporting documents for efficient tracking and retrieval
Collaborate with process owners to clarify accreditation requirements, identify gaps, and implement effective controls to meet standards
Conduct internal reviews and monitor improvement actions, assisting teams to resolve findings within deadlines to uphold quality standards
Oversee learner services including enquiry handling, record accuracy, and complaint resolution to maintain high service standards
Analyze learner feedback and operational data to propose and implement improvements in services and processes for enhanced learner experience
Support accurate management of registrations, learner records, billing, grant documentation, and certification administration to ensure data integrity
Contribute to programme-readiness reviews with Training & Development and Operations teams before launching new courses to ensure compliance and quality
Provide accreditation and quality support for programmes and approved overseas or cross-industry initiatives to maintain standards
Research and explore quality and accreditation requirements in emerging fields such as new energy and nuclear-related training under management guidance
Produce clear, concise updates on accreditation status, audit actions, service trends, and key risks to inform stakeholders
Foster positive working relationships with accreditation bodies, agencies, internal teams, and external partners to facilitate smooth accreditation processes
Provide accurate accreditation and certification information to support approved outreach and promotional activities
Preferred competencies and qualifications
Diploma or degree in a related field with approximately three years of experience in training, education, quality, compliance, operations, or regulated environments
Experience supervising staff, managing projects, or being accountable for specific work areas
Familiarity with audits, accreditation, quality systems, or controlled documentation (expertise in all frameworks not required)
Strong organisational, communication, and follow-up skills with the ability to collaborate confidently across teams
Hands-on, improvement-driven mindset with eagerness to learn new accreditation and industry requirements
Proficiency in Microsoft Office and digital platforms related to training, learning, or document management
Other Information
Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828)
EA Personnel: R1330005
Email: *************
Website: www.recruitfast.sg
Recruit Fast, an employment agency based in Singapore that prioritizes the best interests of our clients, candidates, and colleagues. Our team has years of experience in recruitment and specializes in connecting employers with skilled professionals across various industries.
Doing Business The Best Way!
Our Vision
To be the leading and preferred recruitment partner that clients, candidates and partners always choose to connect with.
Our Mission
Economically empowering everyone in the Staffing and Recruitment industry. For the humans, by the humans.
Core Values
Collaboration
- We work as one, together with our partners, to achieve and build a strong and long-term relationship based on tolerance, respect, trust and mutual cooperation.
- We value each human, being compassionate and always working for the benefit of the people we serve.
- We earn and uphold the trust and confidence of our Partners, Clients and Candidates.
- We constantly pursue new ideas and creative solutions to improve our services.
- We take pride in what we do and strive for excellence in our daily work.
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