Senior Field Service Engineer | Semiconductor Industry (Singapore Market)
Location: Singapore - No travel required
We are seeking an experienced Senior Field Service Engineer to provide technical expertise and engineering solutions for high-purity gas and fluid delivery systems within the semiconductor industry.
This role combines hands-on technical support, customer engagement, and close collaboration with the sales team to identify business opportunities and deliver value-added engineering solutions to customers in Singapore.
Key Responsibilities
- Provide technical support, system inspections, troubleshooting, and preventive maintenance.
- Support installation, commissioning, and optimization of high-purity gas and fluid control systems.
- Conduct root cause analysis and recommend solutions to improve system reliability and performance.
- Collaborate closely with the sales team to identify potential leads, develop business opportunities, and support customer engagement.
- Understand customer technical requirements and recommend suitable engineering solutions.
- Deliver technical presentations, product demonstrations, and solution recommendations.
- Build and maintain strong customer relationships through technical consultation and after-sales support.
- Work with internal teams to ensure customer satisfaction, safety compliance, and operational efficiency.
Qualifications & Requirements
- Diploma or Bachelor's Degree in Mechanical, Chemical, Electrical Engineering, or a related discipline.
- Minimum 5 years of relevant experience in the semiconductor, high-purity gas, or fluid control industry.
- Strong knowledge of gas delivery systems, valves, fittings, regulators, and fluid system components.
- Hands-on experience in installation, commissioning, troubleshooting, and preventive maintenance.
- Strong analytical and problem-solving skills with the ability to recommend practical engineering solutions.
- Excellent communication, interpersonal, and customer engagement skills.
- Commercial awareness and ability to identify sales leads and support business development initiatives.
- Self-motivated, customer-oriented, and capable of working independently and collaboratively.
- Knowledge of semiconductor industry standards, cleanroom practices, and safety requirements is an advantage.