- Singapore
Full Time Business Development Manager, Institutional Catering Jobs, Salary up to SGD 6,000 in Vault Personnel Pte. Ltd. - Maukerja
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Job Description
Responsibilities
The Business Development Manager will be responsible for driving revenue growth, expanding market share, and client retention within the company's Institutional Catering business. This role requires a commercially astute, strategic, and results-driven professional with strong experience in B2B sales, bid management, and contract negotiations within the food services and hospitality sectors.
The incumbent will lead the full business development lifecycle – From pipeline generation and tender strategy, to contract award and client retention.
Job Responsibilities:
Business Development & Market Expansion
Identify, pursue, and secure new business opportunities within the institutional catering sector (e.g. corporates, manufacturing plants, healthcare, and education)
Develop and execute structured go-to-market strategies to penetrate target industry segments
Build and maintain strong relationships with key decision-makers, service owners, process owners, and other relevant stakeholders to drive long-term business growth
Lead end-to-end proposal development, including RFIs, RFPs, RFQs, tenders, pricing models, and client presentations
Own the bid strategy – Including solution positioning, competitive differentiation, commercial assessment, and value proposition development
Collaborate with culinary, operations, finance, and procurement teams to develop commercially viable and operationally executable solutions
Track and manage the business development pipeline, ensuring accurate forecasting and reporting
Account Management and Client Retention
Develop and implement strategies to retain and grow existing accounts beyond their contractual scope
Identify client retention opportunities such as new value-added services, special events, wellness programmes, and retail concepts
Evaluate pricing models, cost structures, and contract profitability to ensure sustainable margins
Monitor financial performance of secured contracts and drive corrective actions where necessary
Support contract negotiations, renewals, and extension strategies to maximise lifetime customer value
Ensure strong stakeholder engagement post-award to facilitate smooth onboarding and contract mobilisation
Tender Governance & Commercial Excellence
Ensure all tenders and proposals are aligned with company risk frameworks and profitability thresholds
Conduct commercial risk assessments and scenario planning before submission
Ensure proposal templates are convincing and relevant to each client, costing frameworks, and bid documentation processes to improve efficiency and win rates
Maintain compliance with procurement policies and institutional tender requirements
Drive continuous improvement in bid management processes, including post-mortem reviews on unsuccessful tenders
Market Intelligence & Strategic Planning
Analyse market trends, customer needs, and competitor activity within the institutional catering landscape
Monitor public and private sector tender portals to proactively identify opportunities
Benchmark industry best practices in pricing models, service delivery formats, technology integration, and sustainability initiatives
Practise continuous improvement and provide strategic recommendations on:
New service offerings (e.g., smart vending, dining concepts, digital ordering platforms)
Pricing optimisation
Market expansion into new segments or geographies
Contribute to annual business planning and revenue forecasting exercises
Cross-Functional Leadership & Internal Collaboration
Work closely with operations teams to ensure seamless transition from sales to implementation
Align marketing initiatives with business development priorities to strengthen brand positioning
Support the development of sales tools, case studies, and marketing collaterals
Mentor junior team members and interns supporting pipeline and bid activities
Represent the Company at industry networking events, trade shows, and business forums
Performance Metrics (KPIs)
New contract wins and annual contract value (ACV)
Tender win rate
Pipeline value and conversion rate
Client retention rate
Contract profitability and margin performance
Job Requirements:
Bachelor’s degree in Business, Marketing, Hospitality Management, or related discipline
5–8 years of experience in business development, preferably in institutional catering, food services, facilities management, or hospitality
Proven track record of managing tenders and securing B2B contracts
Strong financial acumen with the ability to analyse P&L, pricing models, and cost structures
Excellent presentation and negotiation skills
Strong stakeholder management and relationship-building capabilities
Strategic thinker with strong execution capabilities
Proficiency in Microsoft Office and Canva
Preferred Attributes:
Experience managing government or large corporate tenders
Familiarity with clients in institutional food services
Strong network within Singapore’s corporate or institutional ecosystem
Resilient, driven, and commercially results-oriented
Creative problem-solver with an eye for design and presentation aesthetics
Eager to contribute ideas and take ownership of projects
Comfortable engaging with external stakeholders and internal cross-functional teams
Others:
Location: West, but required to travel to meet clients
Working Hours: 5 day work week, 8.30 am to 6.00 pm (Monday to Thursday) and 8.30 am to 5.30 pm (Friday)
Annual Leave: 14 days
Salary: $5,000 to $6,000
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
Vault Personnel Pte. Ltd.
UEN202026390C | EA License No. 20C0275 | R23115268 Tan Li Yen
HR Consultancy Firm specialises in outsourced HR function, Seamless Payroll Solutions, Executive Search, Foreign Worker Supply, Work Pass Management
The incumbent will lead the full business development lifecycle – From pipeline generation and tender strategy, to contract award and client retention.
Job Responsibilities:
Business Development & Market Expansion
Identify, pursue, and secure new business opportunities within the institutional catering sector (e.g. corporates, manufacturing plants, healthcare, and education)
Develop and execute structured go-to-market strategies to penetrate target industry segments
Build and maintain strong relationships with key decision-makers, service owners, process owners, and other relevant stakeholders to drive long-term business growth
Lead end-to-end proposal development, including RFIs, RFPs, RFQs, tenders, pricing models, and client presentations
Own the bid strategy – Including solution positioning, competitive differentiation, commercial assessment, and value proposition development
Collaborate with culinary, operations, finance, and procurement teams to develop commercially viable and operationally executable solutions
Track and manage the business development pipeline, ensuring accurate forecasting and reporting
Account Management and Client Retention
Develop and implement strategies to retain and grow existing accounts beyond their contractual scope
Identify client retention opportunities such as new value-added services, special events, wellness programmes, and retail concepts
Evaluate pricing models, cost structures, and contract profitability to ensure sustainable margins
Monitor financial performance of secured contracts and drive corrective actions where necessary
Support contract negotiations, renewals, and extension strategies to maximise lifetime customer value
Ensure strong stakeholder engagement post-award to facilitate smooth onboarding and contract mobilisation
Tender Governance & Commercial Excellence
Ensure all tenders and proposals are aligned with company risk frameworks and profitability thresholds
Conduct commercial risk assessments and scenario planning before submission
Ensure proposal templates are convincing and relevant to each client, costing frameworks, and bid documentation processes to improve efficiency and win rates
Maintain compliance with procurement policies and institutional tender requirements
Drive continuous improvement in bid management processes, including post-mortem reviews on unsuccessful tenders
Market Intelligence & Strategic Planning
Analyse market trends, customer needs, and competitor activity within the institutional catering landscape
Monitor public and private sector tender portals to proactively identify opportunities
Benchmark industry best practices in pricing models, service delivery formats, technology integration, and sustainability initiatives
Practise continuous improvement and provide strategic recommendations on:
New service offerings (e.g., smart vending, dining concepts, digital ordering platforms)
Pricing optimisation
Market expansion into new segments or geographies
Contribute to annual business planning and revenue forecasting exercises
Cross-Functional Leadership & Internal Collaboration
Work closely with operations teams to ensure seamless transition from sales to implementation
Align marketing initiatives with business development priorities to strengthen brand positioning
Support the development of sales tools, case studies, and marketing collaterals
Mentor junior team members and interns supporting pipeline and bid activities
Represent the Company at industry networking events, trade shows, and business forums
Performance Metrics (KPIs)
New contract wins and annual contract value (ACV)
Tender win rate
Pipeline value and conversion rate
Client retention rate
Contract profitability and margin performance
Job Requirements:
Bachelor’s degree in Business, Marketing, Hospitality Management, or related discipline
5–8 years of experience in business development, preferably in institutional catering, food services, facilities management, or hospitality
Proven track record of managing tenders and securing B2B contracts
Strong financial acumen with the ability to analyse P&L, pricing models, and cost structures
Excellent presentation and negotiation skills
Strong stakeholder management and relationship-building capabilities
Strategic thinker with strong execution capabilities
Proficiency in Microsoft Office and Canva
Preferred Attributes:
Experience managing government or large corporate tenders
Familiarity with clients in institutional food services
Strong network within Singapore’s corporate or institutional ecosystem
Resilient, driven, and commercially results-oriented
Creative problem-solver with an eye for design and presentation aesthetics
Eager to contribute ideas and take ownership of projects
Comfortable engaging with external stakeholders and internal cross-functional teams
Others:
Location: West, but required to travel to meet clients
Working Hours: 5 day work week, 8.30 am to 6.00 pm (Monday to Thursday) and 8.30 am to 5.30 pm (Friday)
Annual Leave: 14 days
Salary: $5,000 to $6,000
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
Vault Personnel Pte. Ltd.
UEN202026390C | EA License No. 20C0275 | R23115268 Tan Li Yen
HR Consultancy Firm specialises in outsourced HR function, Seamless Payroll Solutions, Executive Search, Foreign Worker Supply, Work Pass Management
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