Full Time Customer Service & Operations Executive (Base In Singapore) Jobs, Salary up to SGD 4,000 in Future Biotech Southeast Asia (Malaysia) Singapore - Maukerja

Minimum GCE O-Level, NITEC, Higher NITEC, Diploma or equivalent qualification.

Minimum 2 years of relevant experience in customer service, administration, operations, retail, hospitality or related fields.

Experience in direct selling, network marketing, retail or distributor support will be an advantage.

Proficient in English and Mandarin, as the role requires regular communication with Mandarin-speaking customers and distributors.

Proficient in Microsoft Office, particularly Word, Excel and PowerPoint.

Comfortable using WhatsApp, email and digital systems.

Pleasant, friendly and professional with strong customer service skills.

Organised, detail-oriented and able to multitask effectively.

Responsible, proactive and able to work independently and as part of a team.

Willing to support occasional Saturday or after-hours activities when required.

Candidates available to start immediately or at short notice are preferred.

Provide professional and friendly customer service via walk-ins, phone, WhatsApp, email and other communication channels.

Handle customer and distributor enquiries, feedback and complaints, and follow up to ensure proper resolution.

Assist with customer registration, account maintenance, order processing, documentation and daily operations.

Maintain accurate customer and distributor records in the company system.

Assist with product enquiries, orders and general operational matters.

Coordinate with internal departments on orders, payments, deliveries and other operational matters.

Assist with distributor registration, office visits, product briefings and appointments.

Support company events, product launches, distributor meetings, training and marketing activities.

Prepare basic operational reports and administrative documents.

Maintain a professional and welcoming service centre environment.

Perform other duties as assigned by the supervisor or management.