Job Details
Working Hours:
Mondays to Fridays,
7:15 AM – 2:45 PM
(Inclusive of a 1-hour lunch break)
.
Additional hours may occasionally be required to support students, paid at an hourly rate.Service is typically not required on Saturdays, Sundays, gazetted public holidays, and school holidays.
Location:
Tao Nan School – 49 Marine Crescent, Singapore 449761 (Managed by the Singapore Hokkien Huay Kuan).
Job Description & Core Responsibilities
We are looking for an empathetic, patient, and highly structured individual to step into the role of a Pastoral Care Officer. Your main objective is to provide critical emotional, social, and behavioral guidance to primary school students, serving as a trusted pillar within the school's ecosystem.
1. Student Emotional & Behavioral Support
First Line of Support:
Provide specialized one-on-one pastoral guidance for primary school students who are feeling anxious, distressed, withdrawn, or emotionally overwhelmed.
Constructive Management:
Apply modern restorative practices, active listening, and proven de-escalation strategies to handle sensitive playground or classroom incidents constructively.
Safe Environment:
Build authentic, trusting relationships with students while establishing a safe, confidential space for them to process their concerns.
2. Case Management & Well-being Monitoring
Risk Identification:
Actively identify and closely monitor students who may be vulnerable or at-risk due to mental health, social integration, or complex family dynamics.
Coordinated Support:
Conduct regular check-ins and track changes in student behavior, attendance, and general wellness. Collaborate seamlessly with Year Heads (YH), School Counselors, and the Discipline Mistress.
Record Keeping:
Keep immaculate, confidential documentation of student progress, behavioral changes, and early intervention notes.
3. Crisis Intervention & Safeguarding
Rapid Response:
Act immediately during live student meltdowns, emotional breakdowns, peer conflicts, or aggressive behavioral issues.
Stabilization:
Focus on de-escalating heightened scenarios safely, prioritizing the physical and psychological safety of all parties involved.
4. Wellness Programming & Stakeholder Engagement
Preventive Initiatives:
Support, plan, and conduct proactive Social-Emotional Learning (SEL) activities and school-wide peer support programs.
Family Communication:
Coordinate and communicate with parents or guardians with high sensitivity regarding student well-being and updates.
External Networking:
Partner with external community resources, social services, and mental health professionals when specialized care escalations are required.
Job Requirements
Minimum Qualification:
At least a
Diploma in Counselling, Psychology, Social Work, Education
, or a related behavioral science discipline.
Proven Track Record:
Minimum of
2 years of experience
in primary school student well-being, pastoral care, or behavioral support; OR 2 years of direct exposure to counseling and mentoring students aged 7 to 12 with social-emotional needs.
Core Competencies:
Superb active listening and communication skills tailored to primary-school-aged children.Ability to remain fully
calm, patient, and composed
during high-stress student meltdowns.Basic competence in student conflict resolution and positive behavior reinforcement models.
Ethical Standard:
High level of integrity, with an ironclad commitment to maintaining student confidentiality and executing sound judicial boundaries. Selected personnel must sign an official
Undertaking to Safeguard Official Information
form.
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