- Outram Central Region (Singapore) Singapore
Full Time Clinic Assistant (Specialist Clinic) Jobs, Salary up to SGD 2,900 in Fullerton Healthcare Group Pte Ltd Central Region (Singapore) - Maukerja
Clinic Assistant (Specialist Clinic)
Fullerton Healthcare Group Pte Ltd
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Job Description
Responsibilities
About the role
You will be responsible for ensuring the delivery of high-quality care to patients and supporting the smooth operations of the Specialist Clinic. This role encompasses both clinical administrative and patient service responsibilities, including patient registration, appointment management, billing, insurance coordination, and general clinic operations.
Key responsibilities
Assist in the daily operations of the specialist outpatient clinic
Attend to walk-in patients, enquiries, and phone calls professionally
Manage appointment scheduling and patient follow-up arrangements
Handle patient registration, updating of medical records, and data entry
Collect payments and process billing transactions accurately
Verify patient insurance coverage, corporate healthcare benefits, and eligibility prior to consultation or treatment
Process insurance claims, pre-authorisation requests, and supporting documentation in accordance with insurer requirements
Coordinate and administer Letter of Guarantee (LOG) applications, approvals, and follow-ups with insurers, third-party administrators (TPAs), and corporate clients
Liaise with patients, insurance providers, corporate healthcare panels, and internal stakeholders regarding payment arrangements and claim requirements
Provide patients with information on estimated charges, insurance coverage, co-payment requirements, and claim procedures
About you
Minimum GCE 'O' Levels
Enrolled Nurses are welcome to apply
Prior experience in a specialist clinic, private healthcare institution, or hospital setting will be an advantage
Familiarity with medical insurance processes, corporate healthcare panels, Letter of Guarantee (LOG) administration, and insurance claims submission is preferred
Knowledge of Medisave, Integrated Shield Plans, and private insurance claim processes will be an advantage
Proficient in Microsoft Excel and clinic management systems
Strong communication and interpersonal skills
Service-oriented with a patient-centred mindset
Meticulous and attentive to detail
Dependable and able to work independently
By submitting your application, you grant consent to Fullerton Health and affiliates to utilize your information to assess job suitability and be considered for other suitable positions.
Fullerton Health is a leading vertically integrated healthcare platform in Asia Pacific. Founded in Singapore in 2010, today they own over 500 medical centres and have a large global network of medical providers across 9 markets in Asia Pacific.
Fullerton Health’s value proposition is the integration of healthcare service offerings with customized management and advisory capabilities, in line with its purpose to deliver Affordable and Accessible Care for All in Asia Pacific.
For more information on Fullerton Health, please visit
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You will be responsible for ensuring the delivery of high-quality care to patients and supporting the smooth operations of the Specialist Clinic. This role encompasses both clinical administrative and patient service responsibilities, including patient registration, appointment management, billing, insurance coordination, and general clinic operations.
Key responsibilities
Assist in the daily operations of the specialist outpatient clinic
Attend to walk-in patients, enquiries, and phone calls professionally
Manage appointment scheduling and patient follow-up arrangements
Handle patient registration, updating of medical records, and data entry
Collect payments and process billing transactions accurately
Verify patient insurance coverage, corporate healthcare benefits, and eligibility prior to consultation or treatment
Process insurance claims, pre-authorisation requests, and supporting documentation in accordance with insurer requirements
Coordinate and administer Letter of Guarantee (LOG) applications, approvals, and follow-ups with insurers, third-party administrators (TPAs), and corporate clients
Liaise with patients, insurance providers, corporate healthcare panels, and internal stakeholders regarding payment arrangements and claim requirements
Provide patients with information on estimated charges, insurance coverage, co-payment requirements, and claim procedures
About you
Minimum GCE 'O' Levels
Enrolled Nurses are welcome to apply
Prior experience in a specialist clinic, private healthcare institution, or hospital setting will be an advantage
Familiarity with medical insurance processes, corporate healthcare panels, Letter of Guarantee (LOG) administration, and insurance claims submission is preferred
Knowledge of Medisave, Integrated Shield Plans, and private insurance claim processes will be an advantage
Proficient in Microsoft Excel and clinic management systems
Strong communication and interpersonal skills
Service-oriented with a patient-centred mindset
Meticulous and attentive to detail
Dependable and able to work independently
By submitting your application, you grant consent to Fullerton Health and affiliates to utilize your information to assess job suitability and be considered for other suitable positions.
Fullerton Health is a leading vertically integrated healthcare platform in Asia Pacific. Founded in Singapore in 2010, today they own over 500 medical centres and have a large global network of medical providers across 9 markets in Asia Pacific.
Fullerton Health’s value proposition is the integration of healthcare service offerings with customized management and advisory capabilities, in line with its purpose to deliver Affordable and Accessible Care for All in Asia Pacific.
For more information on Fullerton Health, please visit
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