Job Description:
- Retrieve soiled laundry from customers and deliver cleaned laundry to hotel, restaurant, or commercial clients.
- Provide excellent customer service, handling questions, requests, or issues with professionalism and a friendly attitude.
- Ensure proper care of laundry during transport, preventing damage or loss, and making sure that all items are accounted for.
- Maintain accurate logs of pickups and deliveries, including customer signatures, laundry counts, and any special instructions.
- Follow assigned delivery routes efficiently and ensure all deliveries are made within the scheduled time frames.
- Adhere to hygiene standards when handling laundry, ensuring clean laundry is kept separate from soiled laundry.
- Report any issues encountered during deliveries, such as incomplete or incorrect orders, to the laundry facility and work to resolve them quickly.
- Keep the delivery vehicle clean and well-maintained, reporting any issues or malfunctions to management.
Requirements:
- Strong customer service and communication skills.
- Basic organizational skills for handling orders, paperwork, and delivery schedules.
- Ability to work independently and manage time effectively.
- Physical stamina to lift and carry heavy laundry bags and stand or drive for extended periods.
- Ability to stand, walk, and bend for extended periods.
Orchid Laundry established in 1973, has its strength and focus in the commercial laundry industry. The very broad and diversified clientele base includes airlines, high-end restaurant chains, hotels, banks, fitness clubs, petrol-chemical companies, laboratories, serviced apartments, spas, and others.
With more than decades in the buisness , Orchid Laundry has the experiences that few others can equal.
Orchid Laundry
together with DrycleanExpress and DryclynExpress are part of a group wholly owned by Tohly Investments & Holding Pte Ltd. It is run and managed by owners who have been in the business for decades. Always strive to provide the best dry-cleaning and laundry services for the nation, high-quality chemicals, and up-to-date machines are used.
With
an ever-growing, maturing, and discerning customer base, the organization is always sensitive to the needs of our customers, and thus, different brands have been created to cater to the different needs of our clients.