Full Time 6723 - Inside Sales Executive | Up to $3.8K | Chemical Industry | Tai Seng | SAP B1 Jobs, Salary up to SGD 3,500 in THE SUPREME HR ADVISORY PTE. LTD. Islandwide (Singapore) - Maukerja

Customer Service Officer/Inside Sales (Chemical Products) 

5 days, Monday to Friday 8.30am to 5.30pm 

Salary: $3,500 - $3,800

Location: Nearest MRT Tai Seng

Job Scope:

• Act as the primary point of contact for customer inquiries, complaints, and feedback, ensuring timely and satisfactory resolutions.
• Generate quotations, provide them to customers, and follow up on order receipt in a timely manner.
• Review and process customer orders.
• Liaise with customers to clarify order discrepancies and confirm orders.
• Coordinate with Supply Chain Department for stock availability and delivery dates.
• Issue Purchase Orders to suppliers and monitor incoming shipments.
• Communicate with customers on estimated delivery dates and obtain customer acceptance.
• Initiate purchase or delivery arrangements as per documented procedures.
• Oversee the processing of customer orders from initiation to delivery, ensuring accuracy and timeliness.
• Coordinate closely with the Logistics and Sales teams to meet customer delivery expectations.
• Support customers across the Performance Products and Polymer business segments, including those in the aerospace and composites industries, ensuring timely order fulfilment and compliance with applicable quality requirements.
• Receive forecasts from customers and plan and maintain appropriate inventory levels.
• Analyse customer feedback and work with management to enhance service quality and improve business workflows.
• Build and maintain strong relationships with key customers, understanding their needs and ensuring they are met.
• Monitor and update price lists for the division’s products.
• Assist the Finance Department with invoice submission.
• Assist the Finance Department in following up on customer payments.
• Support ad-hoc tasks such as generating necessary sales reports.
• Ensure implementation and compliance with the requirements of the AS9120 Aerospace Quality Management System (AQMS) and ISO 14001 Environmental Management System (EMS).
• Ensure procedures, standards, and guidelines are followed and maintained.

Requirements: 

• Diploma-level education or equivalent.
• Proficiency in SAP Business One (SAP B1) preferred.
• Experience in Chemical / Manufacturing / Distributing Industry is required.  

Interested candidates, please WhatsApp your resume to: +************* 0989 (Han) Or email your resume to: *************

Chaw Chiaw Han | R22106723 The Supreme HR Advisory Pte Ltd | EA 14C7279