At
The Straits Eye Centre
, we believe exceptional patient care starts with a well-run clinic and a team that genuinely cares about the patient journey.
We are looking for a Clinic Executive
to support our East-side clinics
(Bedok and Parkway East). You will be an important part of our day-to-day operations, ensuring that our clinics run smoothly while providing a warm, professional experience for every patient. You will work closely with our doctors, optometrists and clinic team to coordinate appointments, support patient needs and keep clinic operations running efficiently.
Your Role
Oversee the
day-to-day operations
of the clinic, ensuring a smooth and efficient patient journey
Provide warm, professional and attentive
front-line service
, assisting patients with their enquiries and needs
Manage
appointments, registration, patient flow and scheduling
, ensuring accurate and timely coordination
Coordinate closely with
doctors, optometrists and clinic staff
to support an efficient workflow
Handle
billing, insurance claims, Medisave submissions and administrative matters
accurately
Maintain accurate patient records and uphold
patient confidentiality and data protection
Monitor clinic inventory and ensure
medical supplies and consumables
are adequately stocked
Assist with clinic administrative tasks and follow up on operational matters when required
Ensure the clinic operates in accordance with
internal policies, clinical workflows and regulatory requirements
Identify opportunities to improve clinic processes and contribute to a
positive patient experience
Who We’re Looking For
Diploma in
Healthcare Management, Business Administration or a related field
preferred
Experience in
clinic operations, healthcare administration or customer service
will be an advantage
Strong organisational and multitasking skills, with the ability to manage priorities in a fast-paced clinic environment
Good communication and interpersonal skills, with a genuine
patient-first mindset
Detail-oriented and comfortable handling administrative and financial matters accurately
A team player who is
reliable, proactive and willing to take ownership
Able to work independently while collaborating effectively with doctors and the wider clinic team
Why Join Us?
You’ll be part of a growing medical group where you can gain
exposure to healthcare operations
, work closely with experienced medical professionals and play a meaningful role in improving the patient experience.
If you enjoy working with people, take pride in keeping things organised, and want to grow your career in healthcare, we’d love to hear from you.
"THE STRAITS EYE CENTRE (TSEC) is helmed by a team of INTERNATIONALLY TRAINED EYE SPECIALISTS with decades of diverse experience in surgical treatments and EYE CARE, and whose commitment to restoring vision extends beyond the local community and reaches around the globe.
At TSEC, we assure our patients of the following:
COMMITMENT – We are committed to ensuring you get the best evidence-based eye care possible delivered by experienced eye care professionals –we will go the extra mile.
COMPASSION – Our dedicated team aims to care for you as they would for their own family – with kindness, empathy and respect.
INTEGRITY –We shall maintain a strict code of ethics – no unnecessary testing, no unnecessary procedures or medications."