Full Time Sales Assistant (Port Klang) Jobs, Salary up to MYR 3,000 in Pack N Send Xpress Selangor - Maukerja

Job description:

Sales & Customer Service

• Greet and assist customers in a professional and friendly manner.
• Actively promote and upsell Duty Free products (liquor, tobacco, perfumes, cosmetics, confectionery, chocolate etc.).
• Achieve individual, branch sales targets and KPIs.
• Provide product recommendations based on customer needs and travel destinations.
• Handle customer inquiries, complaints and returns professionally.

Cashiering & Transactions

• Process sales transactions accurately using POS systems.
• Follow cash handling and reconciliation procedures.
• Verify boarding passes and travel documents as required for Duty Free sales compliance.

Merchandising & Branch Operations

• Replenish gondola, wall bays and ensure products are well displayed according to merchandising guidelines.
• Maintain branch cleanliness and presentation standards.
• Monitor stock levels and report fast-moving or low-stock items.
• Support stock counts and inventory audits when required.

Compliance & Security

• Comply with airport security regulations and Duty Free bonded stock procedures.
• Adhere to customs rules regarding restricted goods and quantity limits.
• Prevent shrinkage and report suspicious activities.

Sales & Customer Service

• Greet and assist customers in a professional and friendly manner.
• Actively promote and upsell Duty Free products (liquor, tobacco, perfumes, cosmetics, confectionery, chocolate etc.).
• Achieve individual, branch sales targets and KPIs.
• Provide product recommendations based on customer needs and travel destinations.
• Handle customer inquiries, complaints and returns professionally.

Cashiering & Transactions

• Process sales transactions accurately using POS systems.
• Follow cash handling and reconciliation procedures.
• Verify boarding passes and travel documents as required for Duty Free sales compliance.

Merchandising & Branch Operations

• Replenish gondola, wall bays and ensure products are well displayed according to merchandising guidelines.
• Maintain branch cleanliness and presentation standards.
• Monitor stock levels and report fast-moving or low-stock items.
• Support stock counts and inventory audits when required.

Compliance & Security

• Comply with airport security regulations and Duty Free bonded stock procedures.
• Adhere to customs rules regarding restricted goods and quantity limits.
• Prevent shrinkage and report suspicious activities.

Requirements

• High school diploma or equivalent.
• 1–2 years of retail or customer service experience (Duty Free, FMCG, beauty, liquor, or luxury retail preferred).
• Strong communication skills; multilingual ability is an advantage.
• Sales-driven with strong interpersonal skills.
• Basic numeracy and POS handling skills.
• Ability to work shifts, including nights, weekends, and public holidays.
• Able to handle liquior & wines products.

Job Type: Full-time

Pay: RM1,700.00 - RM3,000.00 per month

Work Location: In person