- 138 MARKET STREET Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Provides administration support to the IT Operations Team that is deployed at the customer site.
Responsibilities:
(Describe the important end results of the job, i.e., what has to be achieved and why. Start
with the most important and number each one separately)
• To submit the service request tickets in ITSM when requested by the support teams or clients,
track and ensure they are completed to meet pre-defined turnaround time.
• To help and assist in tracking the clean laptop counts.
• To help and assist in scheduling appointments for various activities.
• To keep track of the asset inventory in the storeroom.
• Any other ad-hoc duties as required and assigned in relation to the administration support.
Requirements:
(Indicate the qualifications, education, associated training, background knowledge, skills
and attributes to perform the job competently)
• Basic knowledge in using ITSM tool will be an added advantage.
• Proficient in MS Word, Excel and PowerPoint.
• Good communication skills in both oral and written.
• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage.
• At least 1 year of experience in similar job capacity.
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