Full Time F-B EXECUTIVE Jobs, Salary up to SGD 7,500 in ANGLESEY EMPLOYMENT AGENCY PTE. LTD. Central Region (Singapore) - Maukerja

Job Description

About the Role

We are looking for a energetic, detail-oriented, and customer-focused F&B Executive to join our operational team.

In this role, you will assist the Outlet Manager / F&B Manager in overseeing daily shift operations, supervising floor and service staff, managing inventory, and ensuring that our guests receive a consistently high standard of service and dining experience.

Key Responsibilities

1. Daily Operations & Service Excellence

• Assist in managing daily Front-of-House (FOH) operations, floor flow, table reservations, and guest greetings.

• Ensure all service staff adhere to Standard Operating Procedures (SOPs), brand standards, and service protocols.

• Handle guest feedback, inquiries, and complaints professionally and promptly to maintain high customer satisfaction.

2. Staff Supervision & Shift Management

• Lead, brief, and supervise junior service staff, floor stewards, and part-timers during shifts.

• Assist with staff scheduling, shift rostering, and allocation of floor duties.

• Conduct training for new hires on service flow, POS operation, product knowledge, and upselling techniques.

3. Inventory, Hygiene & Compliance

• Assist in monitoring inventory levels, daily stock counts, ordering, and controlling shrinkage/wastage.

• Ensure strict adherence to food safety, hygiene, and cleanliness standards in accordance with Singapore Food Agency (SFA) regulations.

• Ensure workplace safety and health (WSH) standards are maintained on the service floor at all times.

4. Administrative & Sales Support

• Operate POS systems, manage daily cash/card settlement reports, and reconcile shift end-of-day sales.

• Work with the kitchen and bar teams to ensure smooth coordination between service and food preparation.

• Promote seasonal menu items, events, and special promotions to drive outlet sales.

Job Requirements

Qualifications & Experience

• Diploma / Higher Nitec / Nitec in Hospitality Management, Food & Beverage Services, or equivalent.

• Minimum 2–3 years of experience in an F&B environment (restaurants, hotel outlets, cafes, or bistros), with at least 1 year in a supervisory or senior service role.

• Valid Food Safety Course Level 1 (or ServSafe equivalent) certified by SFA.

Skills & Attributes

• Service Mindset: Strong passion for customer service and hospitality with excellent communication skills.

• Tech-Savvy: Hands-on experience operating Point-of-Sale (POS) systems (e.g., Toast, Lightspeed, Opentable, Revel).

• Leadership: Natural ability to guide, motivate, and manage floor staff during peak service hours.

• Flexibility: Willingness to work shift hours, weekends, and Public Holidays in accordance with duty rosters.