- Jalan Kuchai Maju 6 Petaling WP Kuala Lumpur Malaysia 58200

Working Location
Job Description
Requirements
* Minimum SPM/Diploma or equivalent qualification.
* Fresh graduates are welcome to apply.
* Previous experience in customer service, retail, sales, or related fields is an advantage.
* Good communication and interpersonal skills.
* Able to communicate in Mandarin, Malay, and English.
* Customer-oriented with a positive and helpful attitude.
* Able to work independently and as part of a team.
* Responsible, proactive, and willing to learn.
Responsibilities
* Handle customer enquiries through phone, WhatsApp, social media, or other communication channels.
* Provide accurate information and assistance to customers.
* Follow up on customer enquiries, requests, and complaints.
* Resolve customer issues professionally and efficiently.
* Maintain good relationships with customers.
* Record and update customer information and enquiries accurately.
* Coordinate with relevant departments to resolve customer issues.
* Perform other customer service-related duties assigned by management.
Benefits
SRI PETALING
0.2 km
BUKIT JALIL
0.6 km
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