The Operations Assistant will provide essential support to the Global Financial Markets Operations team, ensuring the smooth and efficient processing and reconciliation of various financial products. This entry-level role is ideal for individuals looking to gain hands-on experience in a fast-paced financial operations environment.
Key Responsibilities:
Investigate and resolve customers' remittances queries in accordance with the established service level agreement and payment guidelines
Work closely with business/service units, agent/correspondent banks to resolve remittance queries
Process failed remittances in accordance to procedures without compromising quality during the process
Adhere to agreed high service levels for turnaround time and industry /currency cut-off times
Ensure proficiency over established Standard Operating Procedures and compliance against all relevant policies, standards and guidelines
Qualifications:
Strong attention to detail and accuracy.
Good analytical and problem-solving skills.
Ability to work effectively in a team environment.
Proficiency in Microsoft Office Suite (Excel, Word).
Next Step
Send your resume to *************
All shortlisted candidates will be contacted
Jayden Tan Kok Chin
Direct Line: +************* 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828