Roles & Responsibilities
Technical Solutions & Application Engineering
Develop and propose technical solutions tailored to customer requirements to address operational challenges
Conduct feasibility studies and application assessments to validate solution viability
Provide technical consultation and ongoing support to customers and internal teams for effective solution deployment
Deliver proof-of-concept demonstrations to secure project opportunities and build customer confidence
Product Development & Technical Support
Perform product testing and troubleshoot technical issues to maintain product reliability
Investigate technical problems and conduct root cause analysis to identify corrective actions
Recommend and implement corrective and preventive measures to improve product performance
Support warranty claims and product quality investigations to uphold customer satisfaction
Provide technical feedback to manufacturers and principals to influence product improvements
Customer Engagement
Deliver technical presentations and product demonstrations to educate and engage customers
Support sales teams by providing technical materials and application expertise to enhance sales effectiveness
Contribute to business growth by fostering strong customer relationships
Training & Knowledge Sharing
Conduct product and system training sessions for customers and internal stakeholders to build technical competence
Share technical knowledge and best practices across teams to enhance collective expertise
Requirements
Qualifications
Minimum Diploma in Electrical Engineering, Electronics Engineering, Mechatronics Engineering, Automation Engineering, or related disciplines.
Minimum 2 years of experience are preferred.
Fresh graduates are also welcome.
Technical and Task-Related Skills Competencies
Knowledge of industrial control systems, automation technologies, and circuit analysis to support solution design
Understanding of PLC programming and industrial communication systems for system integration
Experience in system integration, troubleshooting and testing.
Ability to interpret technical specifications and customer requirements to develop effective solutions
Programming knowledge in IEC61131 standards (LD, ST, FB, SFC) to enhance automation programming capabilities
Technical presentation and customer engagement skills to effectively communicate solutions
Soft Skills Competencies
Self-motivated and results-oriented.
Innovative, creative, and proactive.
Strong teamwork and collaboration skills.
Excellent communication and interpersonal skills.
Customer-focused mindset with strong business acumen.
Ability to work under pressure and manage multiple priorities.
Strong analytical and problem-solving abilities to resolve technical challenges
Perks of Joining Us!
Performance bonus twice a year, Quarterly sales incentive and Annual profit sharing
Comprehensive medical benefits
Plenty of paid training opportunities to upskill or reskill
Free to speak culture
We are a local distribution company representing more than 20 established global brands in the field of industrial automation, energy & environmental monitoring and power quality. We are part of a public listed company and for the last 35 years, we have been recognized in the industry for offering innovative and high quality industrial solutions..