Job Summary
Lead and manage all aspects of shop operations, including sales performance and customer service excellence, to drive business growth and achieve targets in a dynamic retail environment.
Responsibilities
Lead and motivate shop staff to consistently achieve sales targets and deliver exceptional customer service
Manage daily shop operations to ensure smooth workflow and optimal sales and service performance
Develop and implement strategies to enhance customer satisfaction and retention under fast-paced conditions
Monitor and analyze sales data to identify opportunities for improvement and drive business results
Maintain professional and service-oriented conduct to uphold the shop’s reputation and customer experience
Adapt to working schedules including weekends and public holidays to meet operational demands
Collaborate with supervisors as needed to align shop activities with broader business objectives
Required competencies and certifications
Minimum 10 years of professional hairdressing experience
Preferred competencies and qualifications
Demonstrated ability to work effectively under supervision when required
Other Information
Please contact us at 90910999 (wechat/whatsapp) for inquiries