Full Time Senior Support Consultant – SAP MM Jobs, Salary up to MYR 17,000 in Radii Global Federal Territory - Maukerja

Job Overview
We are seeking an experienced Senior Support Consultant – SAP MM to provide application support, troubleshoot incidents, and manage service requests and change requests within the SAP Material Management (MM) module.
The ideal candidate will have strong knowledge of SAP MM business processes, experience supporting end-users, and the ability to resolve technical and functional issues within agreed Service Level Agreements (SLAs). Experience with SAP S/4HANA is highly desirable.
Key Responsibilities

• Incident Management: Investigate, troubleshoot, and resolve SAP MM incidents promptly to minimize business disruption.
• Change Request Management: Assess business change requirements, recommend appropriate solutions, and support the implementation of approved changes.
• Service Request Management: Handle and resolve SAP MM service requests, providing timely support and guidance to end-users.
• System Configuration: Perform SAP MM configuration and enhancements based on business requirements, working closely with technical and development teams where necessary.
• Application Support: Monitor system issues, identify root causes, and recommend solutions to improve system stability and operational efficiency.
• SLA Compliance: Ensure incidents, service requests, and change requests are managed within agreed timelines and service standards.
• Stakeholder Collaboration: Work closely with business users, technical teams, and regional stakeholders to ensure effective support delivery.
• Documentation: Maintain accurate records of incidents, solutions, system changes, and support procedures.

Job Requirements

• Bachelor's degree in Supply Chain Management, Business, Information Technology, or a related discipline.
• 5–10 years of hands-on experience in SAP Material Management (MM), including functional support and troubleshooting.
• Strong understanding of SAP MM processes, including procurement, purchasing, inventory management, and goods movement.
• Good knowledge of SAP MM integration with other SAP modules, such as SAP FI, SD, and PP.
• Experience providing SAP application support and managing incidents, service requests, and change requests.
• Familiarity with IT service management processes and SLA-driven support environments.
• Experience with SAP S/4HANA is a strong advantage.
• Basic ABAP debugging knowledge or the ability to work with technical teams on debugging activities is an added advantage.
• Excellent written and verbal communication skills in English.
• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to manage competing priorities, work under pressure, and meet support deadlines.
• A collaborative mindset with the ability to work effectively with business users, technical teams, and regional stakeholders.

Application Process
Shortlisted candidates will receive a role-specific questionnaire upon application submission. Candidates are required to complete and submit the questionnaire promptly as part of the assessment process.

Ideal Candidate Profile
The ideal candidate is a customer-focused SAP MM consultant with strong functional support capabilities, a proactive approach to problem-solving, and the ability to take ownership of incidents and service requests. They should be comfortable working in a structured support environment and committed to maintaining service quality and meeting SLA requirements.

Pay: RM14,000.00 - RM17,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)