Part A:Key Deliverables
Lead business process improvement and digitalization for sales planning, manufacturing planning, and shipment planning across YSQ International's manufacturing and trading entities.
This is a hands-on individual contributor role. The incumbent maps the current process, designs the new process, defines the system requirements, and drives adoption.
Success in this role is defined by:
- One monthly planning cycle (S&OP) that links the sales forecast to production, material, and shipment plans
- Measurable improvement in forecast accuracy, plan adherence, and on-time shipment
- Process designs delivered into Internal Developed Software and Power BI
- New processes and tools adopted and sustained after go-live
This role is part of the Business Process Digitalization agenda, working under the Head, Document Control & QA.
Part B:Responsibilities and Duties
1. Planning Processes
- Map and redesign sales planning, demand planning, and supply planning processes
- Design the monthly S&OP cycle: planning calendar, planning horizons, review meetings, and decision rights
- Standardise the hand-off from demand plan to production plan, material requirements, and shipment plan
- Define planning KPIs such as forecast accuracy, forecast bias, plan adherence, on-time shipment, and inventory days
2. Digitalization
- Convert process designs into business requirements for Internal Developed Software
- Work with IT through build, testing, and go-live, and lead user acceptance testing
- Define Power BI reporting for forecast accuracy, plan adherence, shipment status, and inventory
3. Change Implementation & Adoption
- Lead rollout, training, and communication for new processes and tools
- Prepare digital format of SOPs, work instructions, and forms
- Track adoption after go-live and close gaps
4. Monitoring & Continuous Improvement
- Track planning KPIs against baseline
- Audit process compliance and drive corrective actions
- Benchmark processes against industry best practice
5. Stakeholder Management
- Work with Sales, Planning, Procurement, Sourcing, Manufacturing, Logistics, Finance, and IT across entities
- Run cross-functional workshops to agree on common ways of working
6. Other Duties
- Other ad-hoc assignments as required by reporting superior
Part C:Qualifications & Requirements (Education, Experience, Skills, Knowledge etc)
- Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Management, or a related discipline
- Minimum 2–4 years of relevant experience in business process improvement, planning, or a related field
- Experience in demand planning, supply planning, production planning, or shipment planning is strongly preferred, ideally in manufacturing or FMCG
- Knowledge of S&OP, demand forecasting, production planning (MPS/MRP), shipment planning, and inventory planning
- Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent
- Proficient in Microsoft Visio and Excel; Power BI is an advantage