Full Time Technical Support Engineer Jobs, Salary up to MYR 2,500 + additional compensation in Blue Solutions Johor - Maukerja

Provide comprehensive IT support to end-users, addressing hardware, software, and network issues promptly and efficiently.

Perform network administration tasks, including setup, configuration, and maintenance of network infrastructure to ensure optimal performance and security.

Diagnose and troubleshoot hardware problems for desktops, laptops, servers, and peripherals, implementing effective solutions.

Install, configure, and update software applications, ensuring compatibility and proper functionality across the organization.

Maintain and repair multifunctional printers and imaging devices, including routine maintenance and troubleshooting of color and black & white printing issues.

Support and manage Managed Print Services, ensuring efficient printer fleet management, supply replenishment, and service delivery.

Assist in the implementation and support of Office Solutions, providing technical guidance and resolving user queries.

Deliver exceptional technical support, acting as a primary point of contact for all IT-related inquiries and issues.

Collaborate with vendors and service providers to resolve complex technical problems and ensure timely resolution of issues.

Maintain accurate documentation of IT assets, configurations, and support procedures.

Participate in IT projects, including system upgrades, installations, and migrations.

Ensure compliance with company IT policies and security best practices.

Provide comprehensive IT support to end-users, addressing hardware, software, and network issues to ensure seamless daily operations.

Install, configure, and maintain computer hardware, software applications, and network infrastructure, including servers, workstations, and peripherals.

Perform regular network administration tasks, including monitoring network performance, troubleshooting connectivity problems, and implementing security measures.

Diagnose and resolve hardware malfunctions, performing repairs or coordinating with vendors for replacements and warranty claims.

Install and configure various software applications, ensuring proper functionality and user access, and providing basic user training when necessary.

Execute routine maintenance and troubleshooting for multifunctional printers and imaging solutions, ensuring optimal performance and minimal downtime.

Support the implementation and management of Managed Print Services (MPS) contracts, including device monitoring, supply management, and performance reporting.

Assist in the deployment and support of office solutions, ensuring integration with existing IT systems and providing technical guidance to users.

Respond promptly to technical support requests, documenting issues and resolutions, and escalating complex problems to senior engineers when required.

Collaborate with the IT team to implement and maintain IT policies, procedures, and best practices across the organization.