- Islandwide (Singapore) Singapore
Working Location
Job Description
Responsibilities
• Perform preventive maintenance and calibration services in accordance with approved procedures, checklists and service requirements.
• Carry out field service activities safely, efficiently and professionally at customer sites.
• Complete and update PM checklists accurately and maintain good documentation practices.
• Use the designated CRM/ticketing system to update and close service jobs promptly.
• Provide completed checklists and electronic service reports to customers following service activities.
• Maintain service quality and support achievement of the targeted on-time PM completion rate of 95%.
• Communicate service status, issues and follow-up requirements clearly to customers and the Thermo Fisher team.
• Use company-provided tools and test equipment appropriately and maintain them in serviceable condition.
• The scope of work may be subject to change from time to time in accordance with business needs and operational requirements.
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