- Kuala Lumpur Federal Territory Malaysia
Full Time Payment - Reconciliation Executive - Payment Operations, SG ShopeePay Jobs, in Monee Federal Territory - Maukerja
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Job Description
Responsibilities
Job Description
- To carry out financial reconciliation in-line with monthly Finance payment/reconciliation cycles for all transactions coming via Payment Gateways (PG) and/or Bank acquirers
- Work with the business functions to maintain the payments pipeline, managing day-to-day responsibilities such as monitoring & researching the cause of payment declines, daily reconciling of payment processing statements for high volume transactions and monthly assessments of payment card fees
- Analyze daily and monthly reporting to present to various areas of the business and to implement business strategies & continually focus on interchange and process optimization
- Develop & document systems, operations processes and reporting flows for large-scale business purposes
- Be an internal SME in ecommerce payments processing to assist in solving daily payments issues creatively and effectively
- Partner with Product and Technical teams to solve problems, identify trends and opportunities for payments and payment channel integration optimization and implement cost savings initiatives
- Partner with Finance, Legal, Compliance, Marketing, and other business teams to ensure optimal payment acceptance practices
- Participate in regionally or locally driven initiatives for process improvements relating to payment channel reconciliation
- Track, analyze, influence, and communicate key metrics to influence decisions and new payments initiatives
- Inform, influence, support, and execute initiatives focused on reducing payment costs and redundancies.
- Other ad-hoc tasks as required by the Business
- At least 1-3 years working experience
- Analytical and strong attention to detail required
- Strong critical and problem-solving skills
- Experience working within a technology organization
- Intermediate Excel skills with knowledge of SQL and Power Query (plus).
- Familiar with multiple payment channels and concept of MDR (Merchant Discount Rate)
- Excel (Vlookup and Pivot table) is a must, SQL good to have
- Previous experience in payments good to have
- Experience in fintech, banking or finance background good to have
- Proactive, energetic, fast pace, meticulous
- Smart, self-learning and resourceful
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