Full Time Fine Watches and Jewellery - Sales Executive Jobs, in Valiram - Maukerja

Key Areas of Responsibility

Sales & Revenue Generation

• Achieve individual and store sales targets for luxury watches and fine jewellery.
• Proactively engage customers to identify needs and recommend suitable products.
• Upsell and cross-sell complementary products and services.
• Develop and maintain a strong client portfolio to generate repeat business.

Customer Service & Client Relationship Management

• Deliver exceptional luxury retail customer experiences.
• Build long-term relationships with high-net-worth and repeat customers.
• Handle customer inquiries, product demonstrations, and after-sales service requests.
• Follow up with clients regarding new collections, promotions, and special events.

Product Knowledge & Brand Representation

• Maintain comprehensive knowledge of watch brands, jewellery collections, gemstones, precious metals, and industry trends.
• Communicate product features, craftsmanship, heritage, and value effectively.
• Uphold brand standards and represent the company professionally at all times.

Inventory & Asset Control

• Support stock counts, inventory audits, and stock reconciliation activities.
• Ensure proper handling and security of high-value merchandise.
• Report inventory discrepancies and damaged items promptly.

Operational Compliance

• Process sales transactions accurately using POS systems.
• Adhere to company policies, security procedures, and luxury retail standards.
• Complete required documentation for sales, repairs, exchanges, and customer orders.

Requirements

• Energetic and proactive individuals who can work in a dynamic environment.
• Sales and customer-oriented.
• Excellent customer service and communication skills.
• Working hours: 44 hours per week (include weekend, PHs), retail hours.