- Singapore Central Region (Singapore) Singapore
Full Time Full Time Customer Service Concierge - Largest Landlord in SG - Mall located in Orchard - UP $3,500 Jobs, in RECRUIT FAST PTE. LTD. Central Region (Singapore) - Maukerja
Full Time Customer Service Concierge - Largest Landlord in SG - Mall located in Orchard - UP $3,500
RECRUIT FAST PTE. LTD.
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Job Description
Responsibilities
Job Description:
Manage day-to-day operations of the Concierge Desk, including basic use of systems such as CRM, Ascentis, and Microsoft applications.
Attend to customer enquiries and feedback.
Delivering excellent customer service across all touchpoints (Concierge counter, phone, and other interfaces).
Support mall marketing activities and assist with general administrative duties.
Provide administrative and logistical support to the Marcom team, including:
Managing gift redemptions for promotional campaigns.
Monitoring inventory and logistics of premiums and equipment.
Preparing and generating reports.
Engage shoppers and promote the Rewards loyalty programme.
Handle all matters related to Customer Service and Concierge Counter operations.
Undertake ad hoc duties, projects, and responsibilities assigned from time to time.
Job Requirements:
At least 1 to 2 years relevant experience in customer service, preferably from retail mall, hospitality and/or airline industry.
Strong communication and interpersonal skills.
A service-oriented individual with a positive attitude and willingness to go the extra mile.
Proficient in MS Office suite, especially Microsoft Excel.
Ability to multi task with high level of initiatives.
Team player with ability to work independently.
Able to work rotating shifts, on weekends and public holidays.
First aid and AED training an added advantage
Good bonuses, working culture and employee benefits with the one of the largest Singapore's Landlords.
EA License No: 23C1828
Manage day-to-day operations of the Concierge Desk, including basic use of systems such as CRM, Ascentis, and Microsoft applications.
Attend to customer enquiries and feedback.
Delivering excellent customer service across all touchpoints (Concierge counter, phone, and other interfaces).
Support mall marketing activities and assist with general administrative duties.
Provide administrative and logistical support to the Marcom team, including:
Managing gift redemptions for promotional campaigns.
Monitoring inventory and logistics of premiums and equipment.
Preparing and generating reports.
Engage shoppers and promote the Rewards loyalty programme.
Handle all matters related to Customer Service and Concierge Counter operations.
Undertake ad hoc duties, projects, and responsibilities assigned from time to time.
Job Requirements:
At least 1 to 2 years relevant experience in customer service, preferably from retail mall, hospitality and/or airline industry.
Strong communication and interpersonal skills.
A service-oriented individual with a positive attitude and willingness to go the extra mile.
Proficient in MS Office suite, especially Microsoft Excel.
Ability to multi task with high level of initiatives.
Team player with ability to work independently.
Able to work rotating shifts, on weekends and public holidays.
First aid and AED training an added advantage
Good bonuses, working culture and employee benefits with the one of the largest Singapore's Landlords.
EA License No: 23C1828
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