Full Time Novotel Singapore on Stevens : Director of Food - Beverage Jobs, Salary up to SGD 9,000 in OXLEY GEM PTE. LTD. Central Region (Singapore) - Maukerja

Company Overview

Novotel Singapore on Stevens and Mercure Singapore on Stevens offer a vibrant lifestyle hub with 772 rooms, multiple F&B outlets, and extensive facilities. They foster diversity, pay equity, and inclusive growth in a dynamic urban setting near Orchard Road.

Job Summary

Lead and manage the Food & Beverage department to deliver exceptional service quality, ensure operational compliance, and drive profitability while fostering a motivated, well-trained team aligned with hotel standards.

Responsibilities

Lead and motivate Food & Beverage managers and team members to deliver high-quality customer service across all hotel points of sale

Oversee daily operations to ensure efficient and compliant service delivery within the department

Develop and implement pricing strategies to maintain department profitability

Enforce health, safety, and work legislation compliance within the Food & Beverage department

Engage guests during operations to collect feedback and resolve complaints tactfully and efficiently

Create and review team work schedules based on forecasts, workloads, and staff availability

Ensure new hires complete induction and mandatory training within three months of employment

Provide targeted training and coaching on banquet operations to team members and casual labor to meet departmental standards

Observe, motivate, counsel, and discipline team members to maintain performance and morale

Address personnel management inquiries and maintain effective department communication through logbooks and notice boards

Maintain comprehensive knowledge of all food and beverage services, preparation methods, and hotel features to optimize service delivery

Maximize revenue by optimizing covers and average price at all points of sale

Adhere to hotel fire, life safety, and emergency procedures

Attend all management briefings, meetings, and training sessions as required

Maintain punctuality, professional appearance, and hygiene standards consistently

Perform additional duties as assigned by hotel management

Required competencies and certifications

Proficiency in English for effective communication with guests and team members (required for guest engagement and operational clarity)

Working knowledge of MS Excel, Word, and PowerPoint to support administrative and reporting tasks

Preferred competencies and qualifications

Diploma/Degree in Hospitality Management or Food & Beverage

Additional certifications in Food & Beverage

Minimum 2 years of relevant experience in a similar role

Ability to speak additional languages and basic understanding of local languages

Other Information

Budget, revenue, and headcount responsibilities within the department

Only shortlisted candidates will be notified.

Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life. At Novotel Singapore on Stevens and Mercure Singapore on Stevens, we value and celebrate diversity, provide pay equity and equal opportunities for promotion, training and development programmes. We pride ourselves in creating and sustaining an inclusive and equitable working and learning environment for all.

Located along the arterial road that leads to Singapore’s iconic Orchard Road sits a stunning new lifestyle hub – the 254-room Novotel Singapore on Stevens and 518-room Mercure Singapore on Stevens, along with an eclectic array of F&B outlets. Step into this lush urban paradise equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 4 hotel restaurants and bars, with 7 additional dining outlets.

Awarded Gold in the 2018 Melbourne Design Awards for its creative architecture, the Novotel Singapore on Stevens and Mercure Singapore on Stevens building tells a unique story from its aerial view to the elements around the hotel.