Job Description
We are seeking an organised, strategic, and results-driven Program Operations Manager to oversee the planning, coordination, and execution of operational activities across entrepreneurship, innovation, and business incubation programmes. The successful candidate will be responsible for improving operational efficiency, coordinating resources, managing programme performance, and ensuring that initiatives are delivered according to established objectives and timelines.
Key Responsibilities
- Oversee daily programme operations, scheduling, logistics, and implementation activities.
- Develop and maintain programme plans, timelines, budgets, and performance reports.
- Coordinate with internal departments, external partners, vendors, and programme participants.
- Monitor programme milestones, deliverables, key performance indicators (KPIs), and operational targets.
- Identify operational risks, resolve issues, and implement corrective actions where necessary.
- Manage resource allocation to ensure efficient use of staff, facilities, and programme budgets.
- Establish and improve standard operating procedures (SOPs) and workflow processes.
- Prepare management reports, presentations, and progress updates for senior management.
- Support stakeholder engagement, meetings, workshops, and programme-related events.
- Identify opportunities for continuous improvement and implement initiatives to enhance programme effectiveness.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Project Management, or a related discipline.
- Relevant experience in programme management, business operations, project coordination, or a similar role.
- Strong organisational, planning, problem-solving, and analytical skills.
- Excellent written and verbal communication skills.
- Experience managing budgets, schedules, resources, and multiple stakeholders.
- Proficiency in Microsoft Office applications and programme or project management tools.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong attention to detail and a commitment to delivering quality outcomes.
Pay: $6,500.00 - $9,500.00 per month
Benefits:
- Free parking
- Health insurance
Work Location: In person