This job is closed, but similar jobs are still open.

Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific.



Responsibilities:

Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
May be assigned additional duties such as room checks, reservations and public area inspections as part of holistic training and career development
Leverage AI-powered productivity tools (e.g. Microsoft Copilot & ChatGPT) to enhance operational efficiency, reporting, and communication
Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
Support the company's sustainability initiatives and contribute to its efforts in building a more sustainable and inclusive organisation.



What We're Looking For

Minimum Secondary Education
Bring your passion for customer service and people interaction to our team! Candidates with relevant experience are encouraged to apply, with training provided
Able to communicate effectively in English
Willing to work rotating shifts (10 to 12 hours) at any of our designated hotel branches
Self-motivated and able to work independently in a fast-paced environment
Comfortable working on weekends and public holidays as part of the hospitality industry
Familiarity with Microsoft Copilot, ChatGPT, or similar AI tools is an advantage.
Singapore Citizens and Permanent Residents only