Key Responsibilities:
Minimum 5–8 years in infrastructure operations, patch management, change coordination, service delivery or technology process governance
Hands-on knowledge of Open Systems administration covering Windows, Linux/Unix and server patching principles
Working knowledge of middleware administration and patching, such as WebLogic, WebSphere, JBoss, Apache HTTPD/Tomcat or equivalent platforms
Experience coordinating production changes across infrastructure, middleware and application team
Working knowledge of CRQ/change processes, VRA/exception handling, rollback and post-patch validation
Comfortable supporting rostered overnight, weekend and public-holiday activities when patch windows require
Strong documentation, stakeholder follow-up, issue triage and escalation discipline
ITIL certification or equivalent service-management experience is preferred
R Systems, founded in 1993, is a specialized IT Services & Solutions and IT-enabled Services provider catering to a wide range of global customers. We are endowed with some of the industry’s highest quality certifications and standards, including CMMI Level 5, PCMM Level 5, ISO 27001:2013 and ISO 9001:2008. Our IT services and solutions span five major verticals which include Telecom & Digital Media, Banking & Finance, HealthCare, Manufacturing & Logistics, and Government Services.
Ever since our inception, we have grown in size and capability and currently operate from 11 development and service centers spread across Asia Pacific, Europe, and North America. We serve customers worldwide using our global delivery model and 2050+ expert resources. We have won countless accolades from global customers for our benchmarked delivery track record, quality standards, and adaptability to technological challenges.
Our strength lies in our quality procedures, delivery and operational excellence, customer-centric approach, intellectual capital, and culture of innovation. With a rich legacy spread over two decades, we generate Value that helps organizations transcend to higher levels of efficiency and growth. Quite like the Oyster Delivering the Pearl!