- Toa Payoh Central Region (Singapore) Singapore
Full Time Customer Service Executive Jobs, Salary up to SGD 3,200 in PHARM-D SINGAPORE PRIVATE LIMITED Central Region (Singapore) - Maukerja
Customer Service Executive
PHARM-D SINGAPORE PRIVATE LIMITED
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Job Description
Responsibilities
Key Responsibilities
Reception & Front Desk Management:
Manage daily reception duties, greet visitors, handle incoming calls, and provide general administrative support.
Customer Enquiry Management:
Respond to customer enquiries promptly and professionally, follow up on requests, and coordinate with relevant departments to ensure timely resolution.
Invoice Generation & Submission:
Prepare and generate invoices accurately and ensure timely submission through the relevant online platforms.
Quotation Preparation & Submission:
Prepare quotations, verify pricing and details, and submit them to customers within the required timelines.
GDP Compliance:
Ensure customer service and documentation processes comply with Good Distribution Practice (GDP) requirements and the Company’s standard operating procedures.
Administrative Support:
Maintain accurate records, organise documentation, and perform other duties as assigned by the Company.
Requirements:
Diploma or equivalent qualification in Pharmaceutical Science, Business Administration, or a related discipline.
Proficient in Microsoft Office applications and familiar with online submission systems.
Strong communication, interpersonal, and customer service skills.
Meticulous, organised, and able to manage multiple tasks effectively.
Able to work independently and collaboratively in a team.
Experience in the pharmaceutical, healthcare, or medical distribution industry, particularly with GDP requirements, will be an added advantage.
Other benefits:
CPF employer contribution
Annual leave/ Medical leave
Hospitalization & Personal Accident insurance coverage
Outpatient medical benefits
Company trip
Long service award
PHARM-D SINGAPORE PRIVATE LIMITED
Reception & Front Desk Management:
Manage daily reception duties, greet visitors, handle incoming calls, and provide general administrative support.
Customer Enquiry Management:
Respond to customer enquiries promptly and professionally, follow up on requests, and coordinate with relevant departments to ensure timely resolution.
Invoice Generation & Submission:
Prepare and generate invoices accurately and ensure timely submission through the relevant online platforms.
Quotation Preparation & Submission:
Prepare quotations, verify pricing and details, and submit them to customers within the required timelines.
GDP Compliance:
Ensure customer service and documentation processes comply with Good Distribution Practice (GDP) requirements and the Company’s standard operating procedures.
Administrative Support:
Maintain accurate records, organise documentation, and perform other duties as assigned by the Company.
Requirements:
Diploma or equivalent qualification in Pharmaceutical Science, Business Administration, or a related discipline.
Proficient in Microsoft Office applications and familiar with online submission systems.
Strong communication, interpersonal, and customer service skills.
Meticulous, organised, and able to manage multiple tasks effectively.
Able to work independently and collaboratively in a team.
Experience in the pharmaceutical, healthcare, or medical distribution industry, particularly with GDP requirements, will be an added advantage.
Other benefits:
CPF employer contribution
Annual leave/ Medical leave
Hospitalization & Personal Accident insurance coverage
Outpatient medical benefits
Company trip
Long service award
PHARM-D SINGAPORE PRIVATE LIMITED
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