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Full Time Security Lifecycle Consultant – Akamai Jobs, in RAPSYS TECHNOLOGIES PTE LTD Federal Territory - Maukerja

Security Lifecycle Consultant – Akamai

RAPSYS TECHNOLOGIES PTE LTD

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

We're Hiring: Security Lifecycle Consultant – Akamai!

We are looking for an experienced Security Lifecycle Consultant specializing in Akamai solutions to join our team in Kuala Lumpur. If you have a proven track record in security lifecycle management and want to play a pivotal role in safeguarding digital assets, we would love to meet you!

Location: Kuala Lumpur, Malaysia
Work Mode: Work from Office
Role: Security Lifecycle Consultant – Akamai

Key Responsibilities
  • Customer Lifecycle Management:Manage customer onboarding, service adoption, optimisation, renewals, upgrades, and account expansion for Akamai security solutions.

  • Technical Security Consulting:Review and optimise Web Application Firewall (WAF), DDoS protection, Bot Management, and API Security configurations.

  • Customer Engagement:Conduct monthly and quarterly business reviews (MBRs/QBRs), presenting security reports, attack trends, risk assessments, and recommendations.

  • Strategic Advisory:Act as a trusted security advisor to senior stakeholders, including IT leaders, CISOs, and CIOs.

  • Product Updates:Communicate Akamai product roadmaps, new features, upgrades, and end-of-life announcements to customers.

  • Business Growth:Identify upselling, cross-selling, renewal, and service expansion opportunities within existing customer accounts.

  • Solution Development:Support account managers with renewals, solution proposals, and customer engagement activities.

  • Incident & Service Support:Provide technical consultation on security incidents, policy enhancements, and platform integrations.

  • Stakeholder Collaboration:Work closely with service delivery teams, presales specialists, account managers, and Akamai partners to ensure service quality and customer satisfaction.

Requirements
  • 8–12 years of overall cybersecurity experience, including at least 4 years of hands-on experience with Akamai security solutions.

  • Strong knowledge and practical experience with Akamai products, including:

    • App & API Protector / Kona Site Defender

    • Bot Manager and API Security

    • Prolexic DDoS Protection

    • Edge DNS

    • Guardicore Segmentation / Zero Trust solutions

  • Strong understanding of WAF, DDoS mitigation, HTTP/HTTPS, DNS, CDN, OWASP, and cloud security.

  • Experience in customer-facing security consulting, technical account management, or managed security services.

  • Proven experience conducting security assessments, service reviews, and executive-level presentations.

  • Ability to support customer renewals and identify upselling and cross-selling opportunities.

  • Excellent communication, stakeholder management, and consultative selling skills.

  • Knowledge of Malaysian cybersecurity regulations and compliance requirements is an advantage.

Preferred Qualifications
  • Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related discipline.

  • Akamai certifications and/or industry certifications such as CISSP, CISM, CCSP, or CompTIA Security+.

  • Experience supporting enterprise customers in banking, government, telecommunications, or other regulated industries.

  • Proficiency in English; Bahasa Malaysia is an advantage.


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