- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
We're Hiring: Security Lifecycle Consultant – Akamai!
We are looking for an experienced Security Lifecycle Consultant specializing in Akamai solutions to join our team in Kuala Lumpur. If you have a proven track record in security lifecycle management and want to play a pivotal role in safeguarding digital assets, we would love to meet you!
Location: Kuala Lumpur, Malaysia
Work Mode: Work from Office
Role: Security Lifecycle Consultant – Akamai
Customer Lifecycle Management:Manage customer onboarding, service adoption, optimisation, renewals, upgrades, and account expansion for Akamai security solutions.
Technical Security Consulting:Review and optimise Web Application Firewall (WAF), DDoS protection, Bot Management, and API Security configurations.
Customer Engagement:Conduct monthly and quarterly business reviews (MBRs/QBRs), presenting security reports, attack trends, risk assessments, and recommendations.
Strategic Advisory:Act as a trusted security advisor to senior stakeholders, including IT leaders, CISOs, and CIOs.
Product Updates:Communicate Akamai product roadmaps, new features, upgrades, and end-of-life announcements to customers.
Business Growth:Identify upselling, cross-selling, renewal, and service expansion opportunities within existing customer accounts.
Solution Development:Support account managers with renewals, solution proposals, and customer engagement activities.
Incident & Service Support:Provide technical consultation on security incidents, policy enhancements, and platform integrations.
Stakeholder Collaboration:Work closely with service delivery teams, presales specialists, account managers, and Akamai partners to ensure service quality and customer satisfaction.
8–12 years of overall cybersecurity experience, including at least 4 years of hands-on experience with Akamai security solutions.
Strong knowledge and practical experience with Akamai products, including:
App & API Protector / Kona Site Defender
Bot Manager and API Security
Prolexic DDoS Protection
Edge DNS
Guardicore Segmentation / Zero Trust solutions
Strong understanding of WAF, DDoS mitigation, HTTP/HTTPS, DNS, CDN, OWASP, and cloud security.
Experience in customer-facing security consulting, technical account management, or managed security services.
Proven experience conducting security assessments, service reviews, and executive-level presentations.
Ability to support customer renewals and identify upselling and cross-selling opportunities.
Excellent communication, stakeholder management, and consultative selling skills.
Knowledge of Malaysian cybersecurity regulations and compliance requirements is an advantage.
Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related discipline.
Akamai certifications and/or industry certifications such as CISSP, CISM, CCSP, or CompTIA Security+.
Experience supporting enterprise customers in banking, government, telecommunications, or other regulated industries.
Proficiency in English; Bahasa Malaysia is an advantage.
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