Part-Time Cinema Crew (Concession & Guest Services) – TGV Sunway Square
Location: TGV Cinemas, Sunway Square Mall
Job Type: Part-Time (Shift-Based)
Shift Duration: 4 to 8 hours per shift (based on operational requirements)
Category: Customer Service / Hospitality / Entertainment
About the Role
Are you passionate about movies, guest hospitality, and working in a dynamic environment? TGV Cinemas is looking for reliable and enthusiastic Part-Time Cinema Crew Members to join our team at Sunway Square Mall!
You will be the face of TGV, ensuring every moviegoer enjoys a seamless, welcoming, and high-quality entertainment experience from the concession stand to the cinema hall.
Key Responsibilities
Concession Counter Operations:
- Prepare and serve signature popcorn, snacks, and beverages efficiently following food safety and hygiene standards.
- Operate the Point of Sale (POS) system accurately for cash, card, and e-wallet transactions.
- Actively promote current combo sets, seasonal snacks, and cinema promotions to guests.
Guest Services & Floor Support:
- Welcome guests with a friendly attitude and assist with ticket scanning, self-service kiosks, and directional guidance.
- Help manage hall entrance flow during peak movie hours.
Hall & Lobby Maintenance:
- Conduct quick turnarounds and cleanups inside cinema halls between showtimes.
- Ensure concession stations, counters, and lobby areas remain clean, well-stocked, and organized throughout your shift.
Working Hours & Availability
- Shift Duration: 4 to 8 hours per shift, scheduled according to daily cinema operational requirements.
- Flexibility: Must be willing to work shift rotations, including weekends, public holidays, and evening/closing shifts.
Requirements
- Skills: Good communication skills, a positive customer-first mindset, and basic cash-handling accuracy.
- Background: Open to high school graduates, university/college students, and entry-level job seekers. Experience in F&B, retail, or hospitality is a plus!
- Attributes: Punctual, proactive, friendly, and team-oriented.
What We Offer
- Flexible Shift Scheduling: Adapted to business requirements (ideal for students and part-timers).
- Structured On-the-Job Training: Full guidance provided to ensure you feel confident in every role.
- Supportive Work Culture: A fun, friendly, and fast-paced team environment.