Sales & Customer Management
Respond to customer enquiries (email, phone, website) within company SOP timelines
Understand and qualify customer valve specifications — size, pressure class, material, standard, certification requirements
Prepare and issue professional quotations using SGVALVES templates
Follow up on quotations, manage negotiations, and close orders
Build and maintain strong relationships with assigned customer accounts across Singapore and Southeast Asia
Technical & Sourcing
Review and interpret technical specifications, engineering drawings, and international valve standards (API, BS, DIN, JIS, AWWA)
Coordinate with the procurement team to source from our global manufacturer network (Tier 1, 2, and 3 suppliers)
Evaluate supplier quotations for technical compliance, certification scope, lead time, and price
Support the preparation of technical submittals, datasheets, and compliance documents
CRM & Administration
Log all enquiries, quotations, orders, and customer interactions accurately and promptly in our CRM system
Track order status from placement to delivery and proactively update customers
Maintain up-to-date records of customer accounts, pricing history, and project pipelines
SGVALVES is a trusted industrial valve supplier and distributor based in Singapore, delivering high-performance flow control solutions to a wide range of industries across Southeast Asia and beyond. Established with a strong foundation in engineering expertise and industry experience, the company has built a solid reputation for reliability, technical competence, and customer-focused service.
The company offers one of the most comprehensive product ranges in the region, including gate valves, globe valves, ball valves, butterfly valves, check valves, plug valves, diaphragm valves, knife gate valves, safety valves, and strainers. In addition to supplying valves, the team provides technical support, accurate sizing, documentation, and expert recommendations to help clients select the most suitable products for their operating conditions.
Customers value the company for its fast response times, transparent and competitive pricing, and engineering-driven approach to valve selection. Whether supporting EPC contractors, consultants, facility owners, or maintenance teams, the company is committed to delivering reliable products with efficient turnaround and dependable after-sales support.
With a mission to simplify and enhance valve sourcing, Valves.sg continues to position itself as a one-stop solution provider for industrial valve needs—offering quality products, professional expertise, and long-term partnership value to clients across the region.