Full Time Business Operations Executive Jobs, in Absolute Kinetics Consultancy Pte Ltd - Maukerja

About the Role

We are looking for a Business Operations Executive to support our day-to-day business, customer service and training operations.

The ideal candidate is organised, customer-oriented and able to manage multiple tasks while ensuring smooth coordination across different areas of the business.

Key Responsibilities

• Respond to customer enquiries via phone, WhatsApp and email.
• Provide information and guidance on courses, registrations and related services.
• Follow up on customer enquiries, registrations and enrolments.
• Maintain and update CRM, customer and learner records accurately.
• Support daily training operations, including course coordination and administrative arrangements.
• Coordinate with trainers, customers and internal teams to ensure smooth operations.
• Prepare and maintain operational documents, reports and records.
• Assist with scheduling, documentation and general administrative duties.
• Support improvements to operational processes and workflows.
• Handle other business operations and administrative tasks as assigned.

Qualifications & Requirements

• Diploma or Degree in Business Administration, Business Management, Operations Management or a related field.
• Good written and verbal communication skills.
• Customer-focused with good interpersonal skills.
• Organised and detail-oriented with the ability to manage multiple tasks.
• Comfortable using Microsoft Office and digital systems.
• Able to work independently and as part of a team.
• Willing to learn and adapt in a fast-paced working environment.
• Experience in customer service, administration, training operations or business support will be an advantage.

Why Join Us

• Gain exposure to different areas of business operations.
• Work closely with customers and internal teams.
• Develop practical experience in customer service, training operations and business administration.
• Opportunity to grow together with the organisation.

Main changes: I kept your original customer enquiry, course registration, CRM and training operations responsibilities, but broadened the wording slightly so the JD properly matches Business Operations Executive rather than sounding like a purely administrative role.