Full Time Administration - Enterprise Resource Planning - Information Technology Jobs, in Confidential Jobs Selangor - Maukerja

The Executive – ERP & IT Administration is responsible for supporting the administration, maintenance, and continuous improvement of the Company's ERP system and IT operations. The role serves as a key coordinator between business users, vendors, and the IT team to ensure smooth system operations, proper documentation, user support, and compliance with established IT policies and procedures.

Responsibilities:

• Track ERP / IT support tickets and ensure proper closure and documentation.
• Assist to compile the ERP / IT user guides, standard operating procedures (SOPs), and training materials, if any.
• Assist Manager to maintain ERP / IT policies, procedures, forms, records, and documentation.
• Prepare and update IT asset inventories, software licenses, warranties, and maintenance records.
• Manage ERP / IT-related contracts, service agreements, and vendor documentation.
• Coordinate purchase requisitions, quotations, and approval documentation for ERP/IT equipment and services.
• Support internal and external audits by preparing IT-related documentation and records.
• Ensure proper filing and retention of ERP / IT documents in accordance with company requirements.
• Maintain ERP / IT user accounts, asset registration and tracking for hardware and software, etc.
• Coordinate issuance, transfer, and disposal of IT equipment.
• Assist in monitoring software license compliance and renewal schedules.
• Prepare monthly ERP and IT operational reports.

Experience/Skills required:

• Diploma in Information Technology, Computer Science, Business Information Systems, or related field.
• Minimum 2-3 years of experience in ERP administration, IT support, system coordination, or IT administration.