To provide administrative and operational support to the Collection Department, ensuring accurate record-keeping, proper documentation, timely reporting, and smooth daily collection operations.
Key Responsibilities
- Assist the collection team with daily administrative tasks and operational support.
- Prepare, update, and maintain collection reports, payment records, and customer information.
- Monitor and update collection progress, payment status, and Promise to Pay (PTP) records.
- Verify and compile collection performance reports for management review.
- Assist in preparing staff attendance, productivity, and KPI reports.
- Ensure all collection records and customer information are accurately updated in the relevant systems.
- Coordinate with collection officers, supervisors, and management regarding operational matters.
- Handle filing, documentation, data entry, and other administrative duties as required.
- Ensure all documents and customer information are handled confidentially and in accordance with company policies.
- Perform any other duties assigned by the supervisor or management.
Pay: RM2,000.00 - RM2,300.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person