- Jalan Medan Batu Caves 1 Batu Caves Selangor Malaysia 68100

Working Location
Job Description
Requirements
Minimum 3 year of customer service or retail experience, preferably in the pawn broking or gold retail industry
Relevant experience working in GOLDSMITH or prior PAWNSHOP is an added advantage
On the job training will be provided if applicant has no relevant in the pawn broking industry.
Strong communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
Excellent problem-solving and decision-making skills, with a focus on delivering high-quality customer service
Able to speak Bahasa Malaysia and Bahasa Cina is an added advantage
Able to work 6 days 9am to 6 pm, sunday off day
Kindly only apply if you're willing to work in batu cave
Responsibilities
To appraise gold jewellery
Assist on day-to-day operations and to take on general administrative duties
Providing friendly and efficient customer service through various communication channels, including phone and in-person interactions
Assisting customers with inquiries, complaints, and requests related to our pawn broking services
Maintaining accurate records and processing customer transactions in a timely manner
Adhering to company policies, procedures, and regulatory requirements
Benefits
BATU CAVES
0.8 km
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