Full Time CUSTOMER CARE EXECUTIVE Jobs, in WQ MEDIC SDN BHD Federal Territory - Maukerja

Job Responsibilities:

Customer Care:

• To interact with patients, parents, and medical professionals. Provide information in response to enquiries, appointment, activities planned by the centre, concerns and requests about service.
• This position entails several aspects of tasks; customer service, guarantee letters, cleanliness responsibilities, billing and cashier.
• To ensure all therapist appointment slot is fully occupied/filled
• To inform therapists for the appointment cancellation.
• Make future reservation/ appointment for regular customers on a monthly basis.

Requirements:

• Candidate must possess at least Diploma or Degree in any field.
• At least 1 Year of working experience in the related field is required for this position.
• Required language(s): Bahasa Malaysia and English. Other language is an advantage
• Pleasant personality, positive attitude, flexible, fast learner & able to work independently
• Excellent communication and ability to multi-task, prioritize, and manage time effectively.
• Knowledge of Plato systems is an advantage.

Job Type: Full-time

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Maternity leave
• Professional development
• Vision insurance

Application Question(s):

• How much is your expected salary?
• How long is your notice period?

Work Location: In person