- Shah Alam Selangor Malaysia

Working Location
Job Description
Responsibilities
Details:
Working hours:
Monday - Friday 8.30am - 5.30pm
Benefit:
1) 14days annual leave
2) Season car parking
3) Employee medical insurance
4) 13months + variable bonus
Job Description:
1) Communicate with customers via phone, email and chat
2) Provide knowledgeable answers to questions about product, pricing and availability
3) Work with internal departments to meet customer's needs
4) Data entry in various platforms
5) Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly.
6) Handling shipping documentation and compliance.
7) Providing proactive communication, tracking shipments and addressing customer concerns.
8) Identifying and mitigating risks associated with shipping, such as delays, damages or loss of goods.
*To facilitate the process, please ensure the following details are included in your resume:
Current Address / Location
Current Salary
Reason for Leaving
Expected Salary
Notice Period
WhatsApp: +************* 5055
Kindly note that only shortlisted candidates will be notified.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM4,500.00 per month
Benefits:
Application Question(s):
Education:
Experience:
Work Location: In person
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