- Toa Payoh Central Region (Singapore) Singapore
Full Time CUSTOMER SERVICE EXECUTIVE Jobs, Salary up to SGD 2,500 in HLN RUBBER PRODUCTS PTE. LTD. Central Region (Singapore) - Maukerja
CUSTOMER SERVICE EXECUTIVE
HLN RUBBER PRODUCTS PTE. LTD.
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Job Description
Responsibilities
Job Objectives/Job Summary:
As a Customer Service Executive, he/she is required to ensure customers receive outstanding support and all their needs are met. He/she oversees the customer support department’s day-to-day functions as well as establishes standards and protocols to be used by the customer service team to promote customer satisfaction.
Responsibilities/Duties:
Our strong presence in Singapore, Malaysia Johor, Indonesia Batam and China Suzhou, has fueled our position in Asia as the leading manufacturer of molding and extrusion elastomer. We specialise in proprietary rubber formulation, customising rubber compound, providing complex tooling design, which leads to the molding of precision rubber components.
We believe that building successful collabrative relationship is the prerequisite in helping to develop quality products. Thus, we strive to improve our performance by institutionalising proactive customer engagement through professional engineering and technology support in reflection of our passion for the business.
With our team's commitment and global network, HLN Rubber is dedicated to fulfill our promise to the customers' comprehensive needs.
As a Customer Service Executive, he/she is required to ensure customers receive outstanding support and all their needs are met. He/she oversees the customer support department’s day-to-day functions as well as establishes standards and protocols to be used by the customer service team to promote customer satisfaction.
Responsibilities/Duties:
- Prepare quotations and submit to customers
- Handling/processing of customer sales order
- Monitoring of delivery status
- Logistic arrangement/coordination for local and overseas shipment
- To support sales personnel in new project coordination
- Supporting sales team in processing documentation for sales
- Ensure customer satisfactory are met
- Coordinating with internal department on job orders and requirement
- Follow standard operating procedures
- Any other ad-hoc duties as assigned by HOD
Our strong presence in Singapore, Malaysia Johor, Indonesia Batam and China Suzhou, has fueled our position in Asia as the leading manufacturer of molding and extrusion elastomer. We specialise in proprietary rubber formulation, customising rubber compound, providing complex tooling design, which leads to the molding of precision rubber components.
We believe that building successful collabrative relationship is the prerequisite in helping to develop quality products. Thus, we strive to improve our performance by institutionalising proactive customer engagement through professional engineering and technology support in reflection of our passion for the business.
With our team's commitment and global network, HLN Rubber is dedicated to fulfill our promise to the customers' comprehensive needs.
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