About the role
We’re hiring the first AI Deployment Manager to partner with some of our most strategic enterprise customers. As an AI Deployment Manager, you’ll drive adoption, deliver measurable business value, and help shape how AI transforms engineering teams. You’ll act as the connective tissue between customer stakeholders and our internal teams, influencing both the Grok roadmap and each customer’s implementation strategy.
This role is highly cross‑functional and customer‑facing. You understand software development workflows, care deeply about developer tools, and love helping engineering organizations succeed at scale.
What you'll do
Build and grow deep relationships with engineering leaders and power users at key accounts
Partner with Field Engineering and Sales to deliver a seamless post‑sale experience
Drive adoption of Grok by aligning usage with business objectives and engineering goals
Guide customers on best practices for rollout, prompt strategy, context configuration, and internal enablement
Serve as the customer’s voice internally and influence roadmap priorities
Provide strategic account planning and regular business reviews with VP‑ and CTO‑level stakeholders
Monitor account health, usage patterns, and product engagement to drive renewals and expansion
You may be a fit if
You have strong communication skills and executive presence, and are comfortable whiteboarding with developers and pivoting to value with a CTO
You have a deep understanding of the software development lifecycle and engineering org structures
You are fluent in technical workflows, AI tooling, and developer productivity (even if you haven’t been a full‑time engineer)
You are customer‑obsessed with a knack for strategic thinking and problem‑solving
You thrive in a startup environment: scrappy, proactive, and adaptable
You have experience in TAM, Solutions Architecture, Customer Success, or Consulting for enterprise software
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