Full Time QUALITY ASSURANCE ENGINEER - SENIOR QUALITY ASSURANCE ENGINEER Jobs, in Indeco Engineers Pte Ltd - Maukerja

JOB PURPOSE

The Quality Assurance Engineer / Senior Quality Assurance Engineer is responsible for supporting the implementation, maintenance and continual improvement of the Company's Quality Management System (QMS) and quality assurance processes.

The incumbent will work closely with Operations, Engineering and other departments to ensure that maintenance and operational activities comply with contractual, customer, statutory and Company requirements, as well as applicable quality management standards.

KEY RESPONSIBILITIES

1. Quality Management System

• Support the implementation, maintenance and continual improvement of the Company's Quality Management System (QMS).
• Collaborate with Operations and relevant departments to establish appropriate processes, quality control and quality assurance requirements for new projects and operational activities.
• Review and improve quality procedures, work instructions, inspection requirements and other controlled documents.

2. Quality Audits and Compliance

• Plan and conduct Internal Quality Audits in accordance with the Company's adopted quality management standard and audit programme.
• Conduct quality surveillance and compliance audits to verify adherence to contractual, customer, statutory and Company requirements.
• Identify, document and report non-conformities, process weaknesses and opportunities for improvement.
• Support and participate in customer, certification and other external audits.

3. Corrective and Preventive Actions

• Investigate non-conformities and quality issues and facilitate root cause analysis.
• Work with relevant departments to develop and implement appropriate corrective and preventive actions.
• Monitor the timely closure of audit findings and verify the effectiveness of implemented actions.
• Identify recurring issues and recommend measures to prevent recurrence.

4. Operational Quality Assurance

• Conduct quality surveillance of maintenance and operational activities to ensure compliance with approved procedures, work instructions and quality requirements.
• Identify deficiencies or inadequacies in processes, procedures, documentation and operational practices.
• Work closely with Operations and Engineering teams to improve the quality, consistency and effectiveness of maintenance and service activities.

5. Investigation and Continuous Improvement

• Participate in investigations involving quality incidents, defects, customer complaints and, where required, warranty claims.
• Support root cause analysis and recommend corrective and improvement actions.
• Analyse quality performance, audit findings, customer feedback and other relevant data to identify trends and improvement opportunities.
• Support continual improvement initiatives and Quality Management Review activities.

6. Training and Quality Awareness

• Conduct or support training and awareness programmes on the Company's Quality Management System and relevant quality procedures.
• Promote quality awareness and a culture of compliance, prevention and continual improvement throughout the organisation.

ADDITIONAL RESPONSIBILITIES FOR SENIOR QA ENGINEER

In addition to the above responsibilities, the Senior QA Engineer will:

• Lead complex internal audits, operational surveillance and quality investigations.
• Lead or facilitate root cause analysis and cross-functional corrective action activities.
• Provide guidance and mentoring to QA Engineers and operational personnel.
• Lead quality improvement initiatives and support the development of the Company's QA audit and improvement programmes.
• Provide professional advice and recommendations to Management on significant quality risks and systemic issues.

QUALIFICATIONS AND EXPERIENCE

QA Engineer

• Degree or Diploma in Engineering, Quality Management, Automotive/Mechanical Engineering or other relevant discipline.
• Preferably 2–5 years of relevant experience in Quality Assurance, Engineering, Maintenance or Operations.
• Knowledge or experience in ISO 9001 Quality Management Systems and Internal Quality Auditing will be advantageous.
• Experience in automotive, vehicle maintenance, engineering or other asset-intensive industries will be an advantage.

Senior QA Engineer

• Degree or Diploma in Engineering, Quality Management, Automotive/Mechanical Engineering or other relevant discipline.
• Preferably 5 years or more of relevant experience in Quality Assurance, Engineering, Maintenance or Operations.
• Demonstrated experience in conducting quality audits, managing non-conformities and corrective actions, and leading quality improvement initiatives.
• ISO 9001 Internal Auditor or Lead Auditor qualification will be advantageous.

KEY COMPETENCIES

• Knowledge of Quality Management Systems and quality assurance principles.
• Good understanding of ISO 9001 and internal auditing principles.
• Strong analytical, problem-solving and root cause analysis skills.
• Good communication, interpersonal and report-writing skills.
• Ability to work effectively with Operations, Engineering and other cross-functional teams.
• Proactive, systematic, detail-oriented and able to work independently.
• High level of integrity, objectivity and professional ethics.