Job Description
As Registration Services Officer you will
Prepare, review, signoff trade packages with precise standards and resolve trade package related queries, audits and other ad hoc financial reports as required.
Develop strong client relationships relative to fund of funds trade document management services component. Manage client inquiries and escalation. Support onboarding, conversions, and client change activities, ensure successful implementation and manages expectations. Assist in client meetings and presentations
Monitor, process and review transaction posting, investment ID tagging. Take ownership of transaction posting process and liaise with internal team.
Coordinate with and train overseas support team where necessary
Track outstanding queries and issues; be detail oriented and prioritize effectively. Ensure queries are being managed in a timely and positive manner
Ensure all activities are completed in line with internal standards and review as required; ensure appropriate policies and procedures are in place and adhered to by the functional team. Support continuous improvement forums enabling teams and peer groups to identify and recommend opportunities.
Engage in an industry leading workforce. Drive personal and team improvements using all available resources. Promote a collaborative environment across businesses and jurisdictions, fostering change and innovation; always demonstrate a positive attitude to all instructed business related changes.
Exercise discretion and judgment with regard to matters of significance such as identifying and implementing process improvements and driving project work to achieve efficiencies.
Ensure self and team anticipates, monitors, actively manages and reports all risk and compliance issues, breaches and suspicious activities.
Act in accordance with Risk Excellence and role model Ethical behavior and decision making.
What we value
These skills will help you succeed in this role
Detail-oriented mindset, ability to spot and distinguish minute differences in documents
A sense of accountability, a customer-service mindset, as well as a talent at problem-solving in a fast-paced, deadline driven and ever-evolving business environment
Strong organization and prioritization skills in an environment where outstanding tasks are continuously being updated.
An aptitude for influencing and effectively communicating ideas to team members, senior management, and clients
Ability to work independently, to coach, mentor, and lead initiative
A polished, professional outlook and manner
Education & Preferred Qualifications
Prior fund administration and/or fund KYC/AML experience
Knowledge of Alternative investment Products including Hedge Fund, Private Equity and Hybrid
Exposure to Fund of Funds trading process, pricing, corporate action, commitment and cash flow
Fund of Funds trading documents such as subscription document, redemption document and transfers forms knowledge is an advantage
3+ years of product knowledge; strong fund of funds trading documents knowledge a plus especially subscription, redemptions, transfers, proxy, corporate action
Comprehensive procedural, technical and product knowledge of the Fund Administration business and Fund of Funds operations are required.
STATE STREET FUND SERVICES (SINGAPORE) PTE. LIMITED