Full Time Pre Admission Officer Jobs, Salary up to MYR 2,800 in Beacon TCM Selangor - Maukerja

We are seeking a detail-oriented and customer-focused Pre-Admission Executive to join our team at Beacon Hospital. The successful candidate will be responsible for managing all pre-admission procedures and ensuring a seamless patient experience from insurance coordination to financial planning and hospital admission.

Key responsibilities include:

• Coordinate all pre-admission procedures, ensuring complete documentation and smooth patient management.
• Obtain initial and top-up Guarantee Letters (GLs) for all patients undergoing treatment or procedures at Beacon Hospital.
• Ensure all pre-admission forms from insurance providers are accurately completed by the consultants and submitted timely.
• Liaise directly with patients to explain their insurance coverage, entitlement, and expected financial obligations.
• Coordinate pre-admission investigations as per consultants' orders to ensure they are completed before the scheduled procedure or surgery.
• Provide patients with cost estimates for their treatments and escalate to superiors if financial aid is needed.
• Advise patients on available payment modes and ensure clear communication regarding hospital billing policies.
• Prepare accurate quotations for Radiotherapy treatments and guide patients on related financial matters.
• Respond promptly to inquiries in the hospital’s WhatsApp doctor group related to the Business Office or pre-admission.
• Assist consultants in using insurance portals, including login access and timely follow-ups.
• Handle all radiotherapy-related initial and final GLs with attention to detail, ensuring no charges are missed.
• Collaborate with relevant departments to ensure a smooth and efficient admission process for patients.
• Perform additional tasks as assigned by Superiors and Management when required.
• Adhere strictly to all policies, SOPs, and standards of the Business Office and Beacon Hospital.
• Maintain professionalism and compassion in all interactions, ensuring patient confidentiality is upheld at all times.

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM2,800.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion

Work Location: In person