The Movement Academy provides Pilates education programmes for aspiring and practising instructors.
We are looking for an organised, service-minded coordinator to support the day-to-day administration of our courses and student activities. Working underthe guidance and supervision of TMA’s Education Director and Pilates Connect (PC) Director, you will help keep registrations, schedules, communications and course arrangements running smoothly.
This is primarily an administrative and coordination role. The Education Director provides educational expertise and guidance, while the PC Director oversees business policies, course financial approvals and decisions on whether courses should proceed.
Your main responsibilities
1. Course scheduling and coordination
Plan and maintain the course calendar based on approved programme plans.
Check educator availability and coordinate scheduling arrangements with the Education Director.
Arrange approved practice sessions, mentoring, examinations and test-outs, and communicate schedules to students and educators.
2. Student enquiries and administration
Respond to routine enquiries about course dates, fees, registration and administrative procedures.
Maintain enquiry lists, registrations and accurate student records.
Send reminders and follow up on required documents, bookings and certification administration.
Refer educational or technical questions to the Education Director.
3. Course preparation and delivery support
Arrange rooms, manuals, equipment availability and course communications.
Prepare attendance lists and check that administrative arrangements are ready before each course.
Record attendance, collect feedback and submit required student information to Balanced Body according to established procedures.
4.Course fee calculations and enrolment planning
Prepare course cost and fee calculations for each course using the formula approved by the PC Director.
Calculate the minimum student enrolment required based on approved fees, cost assumptions and financial criteria.
Submit the calculations to the PC Director for review and approval of course fees, minimum enrolment and whether the course should proceed.
Track registrations against the approved minimum enrolment and flag courses requiring a decision before confirmation.
5. Booking systems and payment administration
Update courses and packages in the booking system using approved schedules and prices.
Track payments, send payment reminders and flag discrepancies for review.
Process approved cancellations and refunds according to company procedures.
Compile teaching-hour records and maintain petty cash documentation for review.
6. Routine reporting and occasional administrative support
Prepare basic registration, attendance and payment reports using agreed formats.
Update course information on the website using approved content.
Settling overseas trainers’ fees and expenses, and reconciling course costs after each training
Assist with open-house arrangements and visiting educators’ approved travel and course logistics.
Support CIRCLE product records, video distribution and content uploads using materials provided.
Who would suit this role
You should be organised, accurate and comfortable following up on details and deadlines. Clear communication, a helpful manner and confidence using email, spreadsheets and administrative systems are important. You should also becomfortable working with numbers and applying established formulas accurately.
Experience in administration, customer service, training coordination or education support would be useful. Pilates experience is helpful but not essential; willingness to learn TMA’s programmes and administrative processes is more important.